Help and service tips
The TV does not work
Make sure it is plugged into the mains supply and switched on.
Poor picture
•Is the aerial plugged in?
•If you are using a set top aerial is it properly aligned for the best signal.
•Make sure the aerial is not to close to neon lights, loudspeakers etc.
•Try changing the direction of the outdoor aerial. High buildings and mountains can cause ghost pictures or double images.
•The picture quality may be reduced by connecting two external sources at once. Disconnect one of the sources.
•Adjust the fine tuning.
No picture
No sound
•Is the sound muted? Press the Mute button.
•Is the volume turned down?
•Are there headphones connected?
Sound coming from only one speaker
•Is the balance set to one side? See the sound menu.
•If you have external speakers, has one of them become disconnected.
No response to the remote control | 25 |
• Try changing the batteries. |
•Is there an obstruction between the remote control and the sensor on the TV.
If nothing works
•Is the aerial plugged in properly?
•Is the aerial lead damaged?
•Are all the plugs in the aerial lead fitted correctly?
•Have you pressed the correct buttons on the remote control?
Remember…
For television operation queries, please ring the helpline…
If you have tried the above solutions and none seem to work, try switching the unit off and on again.
If this does not work contact your supplier or TV repair technician. Never attempt to repair a defective TV yourself.
F or UK only
