Lucent Technologies 5 manual Considerations Feature Name Supervisor Features, Calls-In-Queue Alarm

MERLIN LEGEND Communications System Release 5.0					Issue 1
System Manager’s Guide 555-650-118					June 1997
4 Features and Applications
	Features				Page 4-30
	Table 4–8. Feature Finder: Special Operator and Supervisor Features
	Special Operator and	Type	PROG	Considerations	Feature Name
	Supervisor Features
	Set others’ phones to ring at	Operator	EXT	DLC operators only	Reminder Service
	a certain time as a
	reminder.

Turn an extension’s Message light on or off to indicate that you have a message for the party.

Operator EXT AUTO

Send/Remove Message

Prevent calls from coming	Operator	AUTO	QCC operators only	Position Busy
to your extension when
your phone is too busy to
take any more calls or you
must be away from your
phone.
Put a call on hold	Operator	SYS	DLC operators only	Hold
automatically.
Put a call on hold at one of	Operator	SYS		Park
several reserved
extensions, so that
anyone can pick it up after
you page them.
Interrupt a call at a busy	Operator	CNT	QCC and MLX DLC	Barge-In
extension or one with Do		EXT	operators can choose
Not Disturb on.			the feature from the
			display.
Supervise a group of people	Operator	EXT	DLC operators only	Direct Station Selector
answering calls.				Group Calling
				Extension Status
Find out about the	Operator	SYS		Group Calling
Calls-In-Queue Alarm		AUTO		Auto Dial
button that signals either
too many calls waiting in
line or calls waiting too
long (Release 4.0 and later
only) for your or your
group’s attention.

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