Lucent Technologies 5 manual Reminder Messages Received with the Wrong Time

MERLIN LEGEND Communications System Release 5.0	Issue 1
System Manager’s Guide 555-650-118	June 1997
8 Troubleshooting the System
Reminder Messages Received with the Wrong Time	Page 8-22

What to do: Use centralized telephone programming to check the programming for the phone’s buttons.

■If the programming is incorrect, reprogram it. Try to use a programmed button. If the button works, you have solved the problem. If not, go to Possible Cause 2.

■If the programming is correct, go to Possible Cause 2.

Possible Cause 2: The telephone may be defective.

What to do: Test the telephone by replacing it with a similar telephone that you know is working properly. Program the buttons as appropriate.

■If the programmed button works properly on the replacement telephone, then replace it with the original telephone and check again. If the programmed button on the original telephone still fails, then the original telephone may be defective. Call the Lucent Technologies Helpline at 1 800 628-2888 (consultation charges may apply).

■If the programmed button on the replacement telephone fails, there may be a problem with the system wiring or the control unit. Call the Lucent Technologies Helpline at 1 800 628-2888 (consultation charges may apply).

Reminder Messages	8
Received with the Wrong Time

NOTE:

Be sure to change the system time appropriately when Daylight Savings Time starts and when it ends. System time affects the functioning of several system features, including Automatic Backup, Night Service, Station Message Detail Recording (SMDR) reports, standalone auto attendant systems, voice mail, and Reminder Service.

Possible Cause: The system time may be set incorrectly.

What to do: At the programming console or any MLX display telephone, check the system time. If the time is correct, call the Lucent Technologies Helpline at 1 800 628-2888 (consultation charges may apply).