MERLIN LEGEND Communications System Release 5.0

Issue 1

System Manager’s Guide 555-650-118

June 1997

6 Managing the System

 

 

Adding a CTI Link

Page 6-90

 

 

 

 

Busying-Out and Restoring the MLX Module

6

 

 

 

In order to add or remove a CTI link, you must use maintenance procedures, normally reserved for Lucent Technologies technicians, to terminate service on the MLX 408 line/trunk and extension module or the MLX 008 extension module where the CTI link is being added or removed.

The Busy-Out and Restore procedures do not interrupt calls in progress at the extensions and/or on the lines/trunks connected to the modules. Instead, the procedures wait for any in-progress calls to end. If people are using a module’s extensions and/or facilities and you wish to busy-out the module, you may need to ask them to end their calls. While a module is busied-out, no calls can take place on the affected lines/trunks or extensions.

Any active communications via a CTI link are preserved during a Busy-Out procedures, but only for 24 seconds. When 25 seconds have elapsed, the messages are lost. For this reason, you may wish to program a CTI link during off hours.

To busy-out or restore the module, follow these general steps:

1. Determine and note the slot number of the MLX 408 or 008 module. To do this, you must print a System Information Report from the System

Programming menu.

one of the following procedures:

Console Procedure

To print system information:

 

MorePrintSysSet-upExit

PC Procedures

To print system information:

 

→ → →

 

To save report on disk:

 

Use￿￿￿select GOTO FLOPPY from

 

below console simulation screen￿

 

To#view the report on the screen:

 

+ ￿

For more information about generating reports, see ‘UsingReports’’ on page 6-33.

2.Busy-out or restore the module. Follow one of the methods outlined in the next procedure.

3.If the Busy-Out procedure is taking a long time to complete, someone is using an extension or facility on the module. The actual busying-out (or restoring) takes less than one second.

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Lucent Technologies 5 manual Busying-Out and Restoring the MLX Module, PC Procedures To print system information