Lucent Technologies 5 manual System Planning Forms, System Manager Responsibilities

MERLIN LEGEND Communications System Release 5.0	Issue 1
System Manager’s Guide 555-650-118	June 1997
1 Read This First
The System Planning Forms	Page 1-4

If you want more detailed instructions, you can use the step-by-step procedures in the system’s manuals. The instructions are designed so that you can follow them easily. To quickly find the information or procedure you need, read Chapter 7, ‘‘Learning More’’, for descriptions of the system reference guides and how to use them. As a last resort, call the Lucent Technologies Helpline at 1 800 628-2888 (consultation charges may apply).

System Manager Responsibilities 1

Depending on the size and complexity of a system, more than one person may perform the system manager function. Lucent Technologies personnel carry out more complex tasks or help you through them.

Specifically, the responsibilities of the system manager may include the following tasks:

■Pre-installation

—Ensuring appropriate selection of equipment and features by surveying your company’s employees and providing the information to your Lucent Technologies representative

—Helping develop a floor plan that illustrates where to install equipment

—Participating in any training that your Lucent Technologies representative provides for you and telephone users

■Post-installation

—Functioning as the in-house contact both for your system’s users and for Lucent Technologies personnel

—Planning for and sometimes implementing system modifications that may become necessary as your company changes and grows

—Maintaining records of changes made to the system

—Preparing an updated in-house directory of telephone extension numbers

—Training new users

—Screening repair and/or operational problems or questions and reporting them, if necessary, to the Lucent Technologies Helpline

(1 800 628-2888; consultation charges may apply)

—Maintaining the security of the system and overseeing features that help prevent fraud

The System Planning Forms 1

When a MERLIN LEGEND Communications System is installed and set up, Lucent Technologies personnel program it to function according to the options the customer selects and the features the customer needs. To make the