Lucent Technologies 5 manual Issue

MERLIN LEGEND Communications System Release 5.0	Issue 1
System Manager’s Guide 555-650-118	June 1997

6Managing the System

Adding a CTI Link Page 6-89

■The CTI link can be programmed before the CTI link hardware is plugged into a port on a 008 MLX or a 408 MLX module. The port you select for the CTI link should be planned with the following conditions in mind:

—When checking the system Extension Report or planning form (2a, System Numbering: Extension Jacks) to locate an available extension, make sure that both the main extension number (for example, extension 11 in a 2-digit dial plan) and the adjunct extension number (for example, extension 711 in a 2-digit dial plan) are available. Check the report for 2B data programming.

—If you program a CTI link for a jack that is already programmed for 2B data, the CTI programming renders the 2B data programming nonfunctional, and a 2B data device that you later connect to the jack will not function as such.

—Do not use the first or fifth extension jack, reserved for operator positions or programming, for the CTI link. System programming and operator extensions cannot be programmed as CTI link extensions.

—Make sure that the port does not have a telephone, video system, communications equipment, or other device connected to it. Do this before attempting to program the CTI link.

■The firmware for the MLX module must be of vintage earlier or later than 29. If you attempt to program a CTI link on a module of firmware vintage 29, the system halts the process.

If the CTI link extension is programmed as a member of a calling or coverage group, this programming is removed automatically when the port is specified for a CTI link. If there are Cover buttons for this extension at other extensions in the system, the system informs you and asks you to remove this programming. Check

the system Extension Report (see ‘Using‘ Reports’’ on page 6-33 for information) or relevant system planning forms for extensions and groups (for example, Form 4d, MLX Telephone and Form 7c, Group Coverage) to identify the extensions where the programming should be removed.

Before you program a CTI link, you must busy-out the slot where the module with the CTI link jack is located. After programming is complete, you must restore the slot and return it to service. If you plan to use the console for programming, the programming extension must not be on the same module as the planned CTI link. If your system includes only one MLX extension module, you must use SPM (System Programming and Maintenance) software to perform the programming.

!CAUTION:

The Maintenance procedures outlined below are normally reserved for Lucent Technologies technicians only. Do not use the Maintenance menu except as outlined below, unless you are instructed to do so by a Lucent Technologies representative.