Lucent Technologies 5 manual Partners use the Authorization Codes feature see the section

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MERLIN LEGEND Communications System Release 5.0

Issue 1

System Manager’s Guide 555-650-118

June 1997

5 Putting the System to Work

 

Scenario 2: A Professional Office

Page 5-13

 

 

analog equipment (fax machines and modems) is restricted to speeds no higher than this.

Equipment. MLX telephones for each staff member, excluding four part-time or temporary workstations in bookkeeping and word processing areas (these use single-line telephones), modems, terminal adapters for videoconferencing and high-speed data communications, Ascend Pipeline 25-Px access devices for high-speed Internet access (outgoing calls only), Group IV (G4) and analog fax machines, a recording machine for depositions, headset for operator/receptionist, Integrated Solutions applications package for office/system manager, PictureTel group videoconferencing system.

Covering Calls. Coverage (Individual and Group) feature with appropriate use of Cover buttons and coverage delays set by the system manager for each sender’s extension (Release 4.1 and later systems only), SA and SSA buttons, and voice messaging system with automated attendant and voice mail, as well as Fax Attendant application and fax mail. Outside regular business hours, Night Service feature with Group Assignment and Outward Restriction. Unanswered calls go immediately to the voice messaging system through the system’s Night Service with Coverage Control feature (Release 4.1 and later systems only), which automatically deactivates Coverage VMS Off buttons during Night Service operation, then reactivates them during normal business hours. Individuals use Forward/Follow Me features occasionally.

Cost-Effective Calling. Automatic Route Selection (ARS) for cost-effective line/trunk selection for outgoing calls.

Restrictions on Outgoing Calls. Automatic Route Selection (ARS) with Facility Restriction Levels (FRLs); Allowed/Disallowed Lists; remote access barrier codes; authorization codes are mandatory for anyone using extensions other than their own; pool dial-out code restriction to reserve data-only lines.

Tracking Calls and Costs for Client Billback. Call Accounting System and use of the Account Code Entry feature for tracking calls by customer account for billing purposes.

NOTE:

Partners use the Authorization Codes feature (see the section,

‘CallingRestrictions’’ on page 5-21) so that they can make calls from extensions other than their own and still use their own calling privileges. However, these calls cannot be tracked for client billback using the Account Code Entry feature. When both Account Codes and Authorization Codes features are used, only the authorization code is printed on reports.

Paging. Loudspeaker paging for certain work areas; secretaries use programmed speakerphone paging buttons to inform their bosses about calls waiting for them.

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Lucent Technologies 5 manual Partners use the Authorization Codes feature see the section