Lucent Technologies 5 manual Changing Coverage Delay Options

MERLIN LEGEND Communications System Release 5.0		Issue 1
System Manager’s Guide 555-650-118		June 1997
6 Managing the System
	Changing Coverage Delay Options	Page 6-50
	Changing Coverage Delay Options	6

Prior to Release 4.1, system managers used system programming to specify systemwide coverage delays. In Release 4.1 and later systems, these settings are replaced by ring delay settings for each extension.

NOTE:

The Feature Reference provides a full description of Coverage options, including detailed tables and illustrations that highlight the enhancements provided in Release 4.1 and later systems. Before programming coverage delays, you should review this information.

A call is first directed to the extension that the caller is trying to reach; this is the sender’s extension. At the phone of an individual covering calls (the receiver) is a programmed Cover button that receives calls for the sender. A sender may have immediate (Primary) coverage, if he or she answers few calls, or delayed (Secondary) coverage, if he or she wants only occasional coverage. Often, senders’ calls are handled by both types of coverage, to ensure that callers receive attention when a Primary Coverage receiver is not available.

With Primary Coverage, the receiver’s programmed Cover button can be set for Delay Ring to allow the sender a chance to answer first. In this case, the Primary Cover Ring Delay option allows the system manager to control the number of rings before the Cover button rings. It also controls the delay before a call is sent from Individual to Group Coverage.

With Secondary Coverage, the Secondary Coverage Delay Interval (fixed systemwide at two rings) is always applied. If a receiver’s programmed Cover button is set for Delay Ring, the Secondary Cover Ring Delay is applied to a sender’s extension in addition to this interval. It does not affect Secondary or Group Coverage call delivery. The Primary and Secondary Cover Ring Delays replace the systemwide Delay Ring Interval programmed for all Cover buttons in earlier releases. Table 6–8 summarizes the interactions between ring delays and coverage features.