Lucent Technologies 5 manual Common Elements

MERLIN LEGEND Communications System Release 5.0	Issue 1
System Manager’s Guide 555-650-118	June 1997

7Learning More

Guides Page 7-10

The following is a list of all the user and operator guides for the system:

■MLX-5D, MLX-10D, MLX-10DP, MLX-16DP, MLX-20L, and MLX-28D Display Telephones User’s Guide (comes with MLX display telephones)

■MLX-5 and MLX-10 Nondisplay Telephone User’s Guide (comes with MLX-10 and MLX-5 nondisplay telephones)

■Analog Multiline Telephones User’s Guide (for analog multiline telephones: BIS-10,BIS-10D,BIS-22,BIS-22D,BIS-34D)

■MDC 9000 and MDW 9000 Telephones User’s Guide (for MDC 9000 and MDW 9000)

■Single-Line Telephones User’s Guide (for 8101 and 2500 YMGL telephones, as well as older single-line telephones)

■MLX Direct-Line Consoles Operator’s Guide (for MLX DLC operator consoles)

■Analog Direct-Line Consoles Operator’s Guide (for analog DLC operator consoles)

■MLX Queued Call Consoles Operator’s Guide (for QCC operator consoles)

■Calling Supervisor’s Guide (ordered according to system needs)

■Data/Video Reference (different format from other user guides, includes information for system managers as well)

Common Elements 7

With the exceptions of the Calling Supervisor’s Guide and the Data/Video Reference, described on page 7-11, the user and operator guides include some standard components and organizational aids:

■On the front cover, a descriptive table of contents for rapidly locating needed information

■A diagram of the telephone buttons and display (if applicable), explaining what each does

■A description of the line buttons (SA, ICOM, Pool, and buttons labeled with a telephone number) a person may find on his or her telephone. For operators, descriptions of DSS buttons are also included. For QCC operators, factory-set feature buttons are described.

■Illustrated explanations of tones, rings, and line button lights

■A Feature Finder that acts as an index of features according to the activities people may want to perform; gives feature names and page numbers

■Where applicable in user and operator guides, an illustrated description of headsets, their operation, and their installation

■A section offering step-by-step general call-handling instructions (including, for example, the Transfer, Hold, and Conference features)