Lucent Technologies 5 manual Using Reports

MERLIN LEGEND Communications System Release 5.0			Issue 1
System Manager’s Guide 555-650-118			June 1997
6 Managing the System
	Using Reports		Page 6-33
	Console Procedures	To copy to a single extension:
		Extensions→Line Copy→Single→Dial copy from
		ext. no.→Enter→Dial copy to ext. no.→Enter→
		Exit→Exit
		To copy to a block of extensions:
		Extensions→Line Copy→Block→Dial copy from ext.
		no.→Enter→Dial ext. no. of first telephone in block→
		Enter→Dial ext. no. of last telephone in block→
		Enter→Exit→Exit
	PC Procedures	To copy to a single extension:
		→ →￿→Type copy from ext. no.→￿→Type
		copy to ext. no.→￿→￿→￿
		To copy to a block of extensions:
		→ → →Type copy from ext. no.→
		→Type ext. no. of first telephone in block→
		￿→Type ext. no. of last telephone in block→
		→￿→￿
	Using Reports	6

The system generates a variety of reports that can help you with your system management tasks:

■The Station Message Detail Recording (SMDR) feature provides information about incoming and outgoing calls. The content of the report depends on which of two formats (Basic or ISDN) you select and can include the type of call (voice or data), the date, the time of the call, the called number, the duration of the call, the number of the trunk used to make or receive the call, and an account code, if applicable. This report prints on the SMDR printer.

■The system programming reports include reports that describe how various aspects of the system are programmed (for example, trunk information, label information, Allowed and Disallowed Lists, and Pickup Groups), and an Error Log that describes any system errors that may occur. You reach these reports from the system programming menus.

The available system programming reports are listed below. With the exception of Trunk Information, the dash lists under the bullets show the sections of each report that automatically print when the report option is selected.