Lucent Technologies 5 manual Direct-Line Consoles, Mlx Dlc

MERLIN LEGEND Communications System Release 5.0	Issue 1
System Manager’s Guide 555-650-118	June 1997

3System Components

Operator Consoles Page 3-32

During system programming, you assign certain features and settings to QCC operator extensions. These help determine the types of calls that ring at the extension, which calls get priority, who provides backup when the operator must be away from the phone, and more. See Chapter 4, ‘‘Features and Applications’’, and the Feature Reference for details.

Keep these facts in mind if you need to work with QCCs:

■You must connect a QCC to an extension jack on a 008 MLX or 408 GS/LS-MLX module.

■Each 008 or 408 GS/LS-MLX module can carry a maximum of two QCCs.

■You must connect the first QCC to the first MLX extension jack in the system.

■You can connect QCCs only to the first and fifth extension jacks on each module.

■You can connect up to four QCCs for the system.

Direct-Line Consoles 3

A Direct-Line Console (DLC) operates like other multiline telephones. In all three modes of operation (Key, Hybrid/PBX, and Behind Switch), you assign (or the system automatically assigns) outside lines to individual buttons on the console. You can assign the lines that have been assigned to a DLC to buttons on other consoles or other telephones. Incoming calls can ring on any of the line buttons, and several calls can ring at the same time. The operator directs calls to other users by using the Transfer button.

A DLC can use system operator features as well as the telephone features available for non-operator multiline telephones to increase call-handling efficiency. The special system operator features that you can assign to buttons on the console are Alarm, Night Service, Reminder Service for sending reminder beeps to other telephones, and Send/Remove Message. (For more information

about these features, see Chapter 4, ‘Features‘ and Applications’’, or see the Feature Reference.)

You can use the following telephones as DLCs:

■MLX DLC:

—MLX-20L telephone

—MLX-28D telephone

■Analog DLC

—MERLIN II System Display Console with built-in DSS (the only telephone model that is uniquely used as an operator console)

—BIS-34D telephone

—BIS-22D telephone