Lucent Technologies 5 manual Calling Restrictions

MERLIN LEGEND Communications System Release 5.0	Issue 1
System Manager’s Guide 555-650-118	June 1997

4Features and Applications

Features			Page 4-40
Table 4–10.	Continued
Feature	Covered by	Description	Example
Shared	One or more	Hybrid/PBX only. Allows people	A supervisor answers
SA	individuals	who share an SA button (SSA	questions with the
Buttons		buttons) to answer calls for the	participation of her group.
		principal user (SA button). Users	When she is not able to take
		can join each other’s calls, but	a call, they cover for her.
		Privacy can prevent this. The	This feature is especially
		principal user controls ringing at	useful because the people in
		SSA buttons.	this group do not have many
			line buttons available for
			programming.
Shared	One or more	Behind Switch mode only.	See the example above. In
Prime	individuals	Allows people who share a	this company, each
Line		prime line to cover calls for each	representative has his or
		other. Privacy is not available to	her own prime line and
		prevent joining of calls (Ring	transfers are handled by the
		Timing Options can be adjusted	Centrex system.
		to avoid confusion.) Does not
		allow covering of calls on ICOM
		buttons.

Calling Restrictions 4

If you and your Lucent Technologies representative planned for calling restrictions as part of the initial setup of the system, the settings required for these calling restrictions are already in place. However, you may wish to change these settings or set restrictions and privileges for new users or new lines/trunks. There are several methods you can use to limit outgoing toll calls:

■Toll and Outward Restrictions. Limit toll and outside calls by individual extensions or remote access users, or on pools or trunks.

■Allowed/Disallowed Lists. Allow some calls when calling restrictions are in effect or disallow certain calls when restrictions are not applied.

■Night Service Exclusion List and/or Emergency List. Allow some calls when Night Service with the Outward Restriction option is used.

■Pool Dial-Out Code Restriction (Hybrid/PBX Only). Restrict specific pools. This can be used to reserve certain pools for specific purposes, for example, for data communications.

■Facility Restriction Levels (Hybrid/PBX Only). Automatic Route Selection (ARS) allows Facility Restriction Levels (FRLs) to be applied to both outside trunks and extensions for the most reliable control of toll calling.

In Release 3.1 and later systems, a system programming feature allows you to help guard against toll fraud when star codes are dialed under certain circumstances. Star codes, typically dialed before an outgoing call, provide