Lucent Technologies 5 manual Equipment

MERLIN LEGEND Communications System Release 5.0	Issue 1
System Manager’s Guide 555-650-118	June 1997
5 Putting the System to Work
Scenario 2: A Professional Office	Page 5-14

■Dialing Features. System Directory or System Speed Dial codes for all users and devices; Personal Directories for operator, partners, and office manager; Auto Dial buttons for MLX-28D users; Personal Speed Dial codes for MLX-10DP and MLX-5D telephones, modems, and fax machines.

■CTI Link Applications (Release 5.0 and later systems only). PassageWay Telephony Services applications running on local area network (LAN) client computers for screen pop of client and contact information as calls come in. These Computer Telephony Integration (CTI) link applications also provide power-dialing features.

■Other System Features and Applications. Direct Voice Mail feature, password-protected voice and fax mail services (Intuity AUDIX and Fax Attendant); Remote Access (with barrier codes) for partners to access the system from off-site; the Remote Call Forward feature for associates to forward calls to their cellular phones.

Other system equipment includes an Uninterruptible Power Supply (UPS) to supply backup power in the event of a commercial power failure.

Equipment 5

This section describes the system equipment used to meet the staff members’ needs. Included are the types of telephones and adjuncts.

The system includes the following telephones for staff members, as well as in common areas:

■MLX-20L telephones for all partners for maximum functionality and for the Queued Call Console (QCC) operator console for operator/receptionist

■MLX-28D telephones for executive secretaries to provide display screen, maximum number of buttons (to include SSA button for each of the partners’ lines), and maximum functionality, installed with PassageWay Telephony Services-supported CTI applications on the staffers’ PCs and the LAN

■MLX-16DP telephones for associates’ secretaries, installed with PassageWay Telephony Services-supported CTI applications on the staffers’ PCs and the LAN

■MLX-10DP and MLX-5D telephones for associates, paralegals, as well as some bookkeeping and word processing pool members; used in some cases with PassageWay Telephony Services-supported CTI applications on the staffers’ PCs and the LAN

■Single-line telephones for reception, word processing, and bookkeeping areas

The following adjuncts are included in the system:

■Group IV and analog (slower speed) fax machines