Lucent Technologies 5 manual Account Codes, Automatic Route Selection ARS, Barrier codes

MERLIN LEGEND Communications System Release 5.0	Issue 1
System Manager’s Guide 555-650-118	June 1997

4Features and Applications

Features	Page 4-54
System Programming includes instructions for adding, deleting, and changing
barrier codes.
Account Codes	4

If your company requires that telephone costs be associated with specific projects, departments, or clients, you should take advantage of the Account Code Entry and Forced Account Code Entry features of the system. Call Accounting

Systems, described in ‘Applications’’‘on page 4-55, are applications that enhance these functions. See System Programming for information about programming account codes, and distribute these account codes to people who need them.

Dialing features (see ‘Dialing‘ Features’’ on page 4-48) may be used to help automate Account Code Entry.

■Account Code Entry. This feature enables users to enter account codes for outside calls, both incoming and outgoing. These codes appear on Station Message Detailed Recording (SMDR) reports and are used for billing or cost accounting to identify outgoing calls with a project, client, or department. You can enter an account code before or during a call, or not at all. You can also change, correct, or cancel an account code while the call is in progress.

■Forced Account Code Entry. Forced Account Code Entry is similar, but affects only outgoing calls and requires a user to enter an account code before placing an outside call. You can change or correct an account code while a call is in progress, but you cannot cancel it.

NOTE:

Account codes override authorization codes for the purposes of SMDR reporting. If an authorization code is used without an account code, the authorization code is reported. When Forced Account Code Entry is assigned to an extension, the user must enter the authorization code before making the call.

Automatic Route Selection (ARS) 4

This feature is available for Hybrid/PBX systems only and assures cost-efficient use of the various lines/trunks and facilities in the system. ARS makes decisions, based on programmed routing tables and calling restrictions, that choose the most cost-effective facility for each outgoing call. It also provides enhanced calling

restrictions, as described in ‘Calling‘ Restrictions’’ on page 4-40.

ARS is complex to program but well worth the effort. If your system was installed with ARS, consult the following system planning form(s) for information about how calls are routed for this feature: Form 3e, Automatic Route Selection worksheet; Form 3f, Automatic Route Selection Tables; and Form 3g, Automatic Route Selection Default and Special Numbers Tables. When you add a line/trunk to your system, this routing may need changes. Consult the Feature Reference, System Programming, and your Lucent Technologies representative for help.