Lucent Technologies 5 manual Merlin Legend Communications System Release

MERLIN LEGEND Communications System Release 5.0	Issue 1
System Manager’s Guide 555-650-118	June 1997
5 Putting the System to Work
Scenario 2: A Professional Office	Page 5-7

The firm plans with these general considerations in mind:

■A variety of call coverage needs

■A need to track call costs for client billback

■Extensive use of on-line databases and the Internet for research, keeping up to date with professional organizations and publications, and electronic mailing of large legal documents

■Use of Group IV (G4) fax machines for receiving and sending legal documents

■Use by partners, associates, and clients of a PictureTel group videoconferencing system installed in one of the firm’s conference rooms

■Security requirements and restrictions on outgoing calls, especially for common areas; for example, the conference room, client meeting rooms, and staff lounge

Because of the extensive data communications needs in this office, many lines are required; furthermore, pools are needed to access certain special line/trunk groups. The operator directs all incoming calls except those to devices such as fax machines and those that arrive on DID and personal lines. For these reasons, a Hybrid/PBX system is required.

Figure 5–2 illustrates the office layout. Following the figure are sections that describe the firm’s requirements in more detail and how the system’s equipment and features meet these special needs and concerns.