Lucent Technologies 5 manual Learning More

MERLIN LEGEND Communications System Release 5.0			Issue 1
System Manager’s Guide 555-650-118			June 1997
Contents
			Page v
	■	Adding a QCC Operator Position	6-60
	■	Adding Operator Features	6-63
	■	Connecting Auxiliary Equipment	6-65
	■	Changing Calling Group Assignments	6-68
	■	Revising Allowed Lists	6-69
	■	Assigning Allowed Lists to Extensions	6-71
	■	Revising Disallowed Lists	6-72
	■	Assigning Disallowed Lists to Extensions	6-75
	■	Changing Group Coverage Assignments	6-76
	■	Revising Night Service with Group Assignment	6-78
	■	Revising Night Service with Coverage Control	6-80
	■	Changing Extension Directory Labels	6-82
	■	Changing Trunk Labels	6-83
	■	Changing Posted Message Labels	6-84
	■	Changing Calling Group Labels	6-86
	■	Changing System Directory Labels	6-87
	■	Adding a CTI Link	6-88
	■	Removing a CTI Link	6-92
Learning More			7-1
	■	Guides	7-1
	■	System Guides Information Finder	7-12
Troubleshooting the System			8-1
	■	All Phones Are Dead (No Dial Tone or Lights)	8-2
	■	Some Phones Are Dead (No Dial Tone or Lights)	8-3
	■	Difficulty Making Outside Calls	8-5
	■	Phone Does Not Ring	8-8
	■	DLC Console Not Ringing for Incoming Calls	8-11
	■	QCC Console Not Ringing for Incoming Calls	8-12
	■	Single-Line Phones Ring Back after Completed Call	8-13
	■	Cannot Transfer Call after Answer on an Outside Line	8-14
	■	Night Service Not Working	8-15
	■	Calls Not Going to Voice Mail	8-17
	■	Callers Getting Incorrect Response from Voice Mail	8-19
	■	Calls Not Going to Coverage	8-20
	■	Trouble Hearing Called Party	8-21