MERLIN LEGEND Communications System Release 5.0

 

 

 

Issue 1

System Manager’s Guide 555-650-118

 

 

 

June 1997

4 Features and Applications

 

 

 

 

 

 

Applications

 

 

 

Page 4-62

 

 

 

 

 

 

 

 

 

Table 4–13.

Continued

 

 

 

 

 

 

 

 

 

 

 

AUDIX

 

Service or

 

MERLIN

 

 

Voice

 

 

LEGEND

Auto

Intuity

Power Fax

 

Application Description

MAIL

Attendant

AUDIX

Attendant

 

 

 

 

 

￿

 

 

 

General

Provides two special mailboxes with

 

 

 

 

 

 

mailbox

reserve extension; callers with rotary-dial

 

 

 

 

 

 

 

phones or needing help can leave

 

 

 

 

 

 

 

messages.

 

 

 

 

 

 

Fax Call

Allows storing of faxes when extensions

 

 

 

 

 

 

Coverage

are busy or unanswered. Allows users

 

 

 

 

 

 

 

without fax machines to get faxes for later

 

 

 

 

 

 

 

printing.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fax

For confidentiality, allows faxes to be

 

 

 

 

 

 

Messaging

stored in a user’s fax mailbox for later

 

 

 

 

 

 

 

printing.

 

 

 

 

 

 

Fax Mail

Allows people to send and receive faxes,

￿

 

￿

 

 

 

 

as well as to program fax outcalling.

 

 

 

 

 

 

 

 

 

 

Route to

Recognizes fax signals and routes calls to

 

 

 

 

 

 

fax

an individual fax or a group of fax

 

 

 

 

 

 

 

machines.

 

 

 

 

 

 

Fax

Allows high-speed, economical fax

 

￿

 

 

 

 

Broadcast

transmission to up to 1,000 fax numbers.

 

 

 

 

 

Route to

Routes calls to an answering machine

 

 

 

￿

 

 

answering

when extension is busy or unanswered.

 

 

 

 

 

machines

 

 

 

 

 

 

Fax

Allows callers to give information about

 

 

 

 

 

 

Response

their fax machines, then receive faxed

 

 

 

 

 

 

 

information that they request from the

 

 

 

 

 

 

 

system.

 

 

 

 

 

1.If the caller does not have a touch-tone phone, the system transfers the call to the system operator.

2.Interacts with Night Service feature to provide special after-hours service, for example, directing calls to a specific extension. Also, a night announcement can greet callers after hours. Supports multiple languages.

3.Lucent Technologies Attendant can answer every incoming call or only calls on certain lines/trunks.

!SECURITYlALERT:

Your Voice Messaging System permits callers to leave verbal messages for system users or gain access to the backup position in an emergency as well as to create and distribute voice messages among system users.

The Voice Messaging System, through proper programming, can help you reduce the risk of unauthorized persons gaining access to the network. However, phone numbers and passwords can be compromised when they

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Lucent Technologies 5 manual Power Fax