Lucent Technologies 5 manual Feature Finders

MERLIN LEGEND Communications System Release 5.0	Issue 1
System Manager’s Guide 555-650-118	June 1997

4Features and Applications

Features Page 4-2

■General Systemwide Features. Features and settings that apply to all or most users, for example, One-Touch Hold. These features are set at installation but may need to be changed by you later on.

■Group Features. Some user features are planned and/or programmed by the system manager for groups of users. Groups may be set up to answer calls that are not directed to an individual, to have calls covered, to receive speakerphone pages, or to pick up one another’s calls. Groups must be set up to associate extensions with operators for Night Service operation.

■System Management Features. Features that help you manage the system by, for example, giving you reports on system usage and programming. System managers also plan and implement some features that affect overall system security or efficiency, such as calling restrictions or Automatic Route Selection (ARS).

This section contains:

■Feature Finders. Quick reference tables that enable you to look up a feature name according to what it does.

■Feature Descriptions. Although a complete list of features (in alphabetical order) with detailed descriptions is contained in the Feature Reference, this section expands on the Feature Finders and presents brief descriptions according to the business needs they fulfill.

For example, there are several different coverage methods available. The

section ‘Covering‘ Calls’’ on page 4-32 describes and compares each method and suggests when you might want to use each. In the next chapter, you see features at work in sample business scenarios.

Feature Finders 4

The Feature Finders in this section describe features according to activity. Some system management features and all operator-only features are listed in their own Feature Finders. For each feature, the type of feature is noted as well: user, operator, group, general, or system management.

The third column, labeled PROG, classifies the feature according to whether it is programmable by regular users (extension programming, abbreviated EXT), only by the system manager using centralized telephone programming (abbreviated CNT), or only by the system manager using system programming (abbreviated SYS). If a feature is labeled SYS, you should consult System Programming for full programming instructions.

NOTE:

Any feature that can be programmed using extension programming can also be programmed by centralized telephone programming. However, some features can only be programmed using centralized telephone programming; these are the features with the CNT label.

The following list summarizes the Feature Finders: