Lucent Technologies 5 manual Issue

MERLIN LEGEND Communications System Release 5.0	Issue 1
System Manager’s Guide 555-650-118	June 1997

3System Components

Operator Consoles Page 3-31

voice-announced calls. This setting applies to all QCCs in the system.

■Start. Initiates the call-directing process by putting a caller on hold at the Source button and providing an inside dial tone to the system operator.

■Source. Reconnects the system operator to the original caller before the call is connected to (released to) its destination.

■Release. Releases the system operator from a call and/or completes the call-directing process, making the operator available for another call.

■Destination. Reconnects the system operator to the destination before a new call is released to its destination.

■Cancel. Cancels call directing and reconnects the system operator with the caller (source).

■Join. Connects the system operator with the caller (source) and the person being called (destination) in a 3-way conference. All three parties are connected on one Call button.

■Headset Mute (Headset/Handset Mute). Activates and deactivates the headset or handset microphone.

■Headset Status. Activates and deactivates the headset operation of the console.

■Headset Auto Ans (Headset Auto Answer). Activates and deactivates the Headset Auto Answer feature when headset operation is enabled by pressing the Headset Status button.

■Send/Remove Message. Turns on the telephone Message light to indicate a message waiting and turns off the Message light when all system operator messages are delivered.

■Position Busy (Also Called Backup On). Temporarily takes the system operator console out of service.

■Night Service. Activates and deactivates Night Service.

■Alarm. Provides visible indication of a system alarm. When a system alarm occurs, the red light next to the button goes on. The system operator can use the Inspct button to determine the number of alarms.

■Pool Status. Provides the system operator with the status of all pools (a maximum of 11). The information includes the number of trunks and the number of busy trunks in each pool.

■Forced Release. Disconnects the system operator from an active call and makes the system operator available to receive another call.

You can attach one or two DSSs to a QCC. The system operator can use the DSS buttons during call handling, for example, to direct a call, make an inside call, park a call, or see the availability of an extension.