04-Supplies 5/10/99 4:00 PM Page 2

Poor Print Quality

Problem

Action

 

 

 

¥ Hot/humid or cold/dry weather conditions may affect

Light or blurred

how well toner adheres to paper. Select the next darker

print setting.

characters

¥ Turn Econo Mode off using Remote Control Program.

 

 

¥ Make sure the Toner Cartridge is installed correctly.

 

¥ Toner Cartridge may be out of toner. Install a new

 

Cartridge.

 

¥ Make sure you are using the correct type of paper. See

 

ÒSelecting Paper Types and Feed SourceÓ on page 18.

 

 

Smudged or dark

¥ The Toner Cartridge may be defective. Remove it and

characters

check for damage. Install a new Cartridge if needed.

 

¥ Make sure the paper is straight and unwrinkled.

 

 

 

¥ If printing on transparencies, try changing the fill pattern

Irregular or missing dots

in your application.

 

¥ The paper may be too damp. Try printing with a different

 

batch of paper.

 

 

Solid black areas on

¥ Try using a different fill pattern in your application.

¥ The Toner Cartridge may be defective. Remove and check

transparencies or paper

contain white streaks

the Cartridge for damage. Install a new Cartridge if

 

needed.

 

¥ Try a different type of paper. Paper designed for use with

 

xerographic copiers give the best quality.

 

 

 

¥ Try a different type of paper. Paper designed for use with

Poor printer quality

xerographic copiers give the best quality.

¥ You may be printing on the wrong side of the paper. Some

 

 

paper has a right side for printing. If the print quality is

 

not as clear as you would like it to be, try turning the

 

paper over and printing on the other side.

 

 

Insufficient memory

A page is printed with the ÒPCL5e:Insufficient MemoryÓ

 

message. There is not enough memory installed to print

 

the page. Print the page with a lower resolution or expand

 

the printer memory. See page 52 for further details on

 

how to expand the printer memory.

 

 

40Troubleshooting and Maintenance

Page 45
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Samsung 5100A user manual Poor Print Quality, Problem Action