5

Appendix

 

 

 

 

 

 

 

 

Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note: In order to use the full functionality of

 

 

PROBLEM: The program did not record.

 

 

the Symbio AVHD recorder, you must first set up

 

 

Check the connections on the back of the TV and the

 

 

the TV Guide On Screen™ system in your Toshiba

 

 

 

 

 

 

 

Symbio AVHD recorder.

 

integrated HD television. For details on setting up the TV Guide

 

 

 

 

 

 

Make sure the TV Guide On Screen system was

 

On Screen system, refer to your TV owner’s manual.

 

 

 

 

 

 

 

 

configured correctly. See your Toshiba integrated HD

 

 

 

 

 

 

PROBLEM: The Symbio AVHD recorder does not respond.

 

television owner’s manual for details.

 

Unplug the Symbio’s AC power cord and plug it back in.

The Symbio’s hard drive may be full. Delete unwanted

 

Make sure the device is properly connected and all cables

 

recorded programs. If they are locked, you must unlock

 

 

them before deleting them.

 

 

are seated properly.

 

 

 

If you change the input while pausing live TV, when

 

If the device does not appear in the TV’s Device

 

 

you return to the input that was paused, it will return

 

 

Selection window, unplug the IEEE-1394 cable from the

 

 

 

 

to live TV and no recording will have taken place.

 

 

Symbio’s IEEE-1394 (DTVLink) port and reconnect it.

 

 

 

 

 

 

• Make sure the TV is selecting the IEEE-1394 video input

ERROR MESSAGE: “Error: AVHD is full.”

 

 

by pressing TheaterNet DEVICE on the remote control,

 

This message appears when you try to exceed the

 

 

and selecting “AVHD.”

 

Symbio’s hard drive capacity.

 

 

 

SOLUTION: Delete unwanted recorded programs. If they are

PROBLEM: The Symbio AVHD recorder is making noise.

 

This device performs occasional self-maintenance that

 

locked, you must unlock them before deleting them.

 

 

 

 

 

may generate noise temporarily, even when the device is

ERROR MESSAGE: “This television only supports a single AVHD.

 

 

not in use. This is normal and is not a sign of

 

The extra AVHD has been ignored.”

 

 

malfunction.

 

This message appears when a second AVHD device

 

The internal hard disk drive in this device has a limited

 

 

 

has been connected, to let you know that the extra

 

 

service life. If unexpected errors occur repeatedly or the

 

AVHD has been ignored.

 

 

device makes persistent noise, the hard disk drive may

SOLUTION: If you have multiple AVHD devices, connect only one

 

 

need servicing or replacement. Refer all servicing to a

 

 

 

at a time to the TV.

 

 

Toshiba Authorized Service Station.

 

 

 

 

 

 

 

 

 

 

ERROR MESSAGE: “Program recorded has failed. Please delete

PROBLEM: All three LED lights are flashing.

 

some programs from your AVHD.”

 

When all three front panel LEDs are flashing on and off,

 

 

 

The AVHD can store a maximum of 300 different

 

 

the Symbio AVHD is overheating. Follow this procedure

 

 

 

 

programs (as long as the total recording capacity is not

 

 

immediately:

 

 

 

 

exceeded). This message appears when you try to

 

 

1. Stop all AVHD operations and close all AVHD

 

 

 

 

exceed the 300-program limit.

 

 

windows on the TV.

 

 

 

SOLUTION: Delete unwanted recorded programs. If they are

 

 

2. Turn off the TV and unplug the power cord from the

 

 

 

locked, you must unlock them before deleting them.

 

 

AC outlet.

 

 

 

 

 

 

 

ERROR MESSAGE: “Error: Unknown AVHD error.”

 

 

3. Unplug the IEEE-1394 cable from the Symbio

 

 

 

This message appears when an error occurs that is not

 

 

AVHD recorder.

 

 

 

4. Unplug the Symbio AVHD recorder’s power cord

 

recognized by the television.

 

 

SOLUTION: Disconnect the IEEE-1394 cable and power cord

 

 

from the AC outlet.

 

 

5. Wait at least 15 seconds before relocating the

 

from the AVHD recorder. Wait 30 seconds and then

 

 

 

reconnect.

 

 

Symbio AVHD recorder to ensure that the

 

 

 

 

Note: See “Disconnecting and relocating the Symbio

 

 

Symbio’s hard drive has stopped spinning.

 

 

 

Note: Because the device is hot, it is

 

AVHD recorder” on page 8 for proper disconnection/

 

 

 

reconnection procedures.

 

 

recommended that you wear protective

 

 

 

 

 

 

 

gloves when handling it.

 

(Continued on next page)

 

 

 

 

 

 

6.When the Symbio has cooled, plug in the power cords and turn on the TV.

7.Make sure the Symbio’s POWER light is illuminated, and then reconnect the IEEE-1394 cable.

 

 

Copyright © 2004 TOSHIBA CORPORATION. All rights reserved.

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(E) Symbio 160HD4

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Toshiba 160HD4 owner manual Appendix, Troubleshooting, Wait at least 15 seconds before relocating