39
IntroductionConnecting your
TV
Using the remote
control
Setting up your
TV
Using the TV's
features
AppendixIndex
E
S
F
Troubleshooting
Before calling a service technician, please check the following table for a possible cause of the
symptom and some solutions.
Symptom Solution
TV will not turn on • Make sure the power cord is plugged in, then
press POWER.
• The remote control batteries may be dead.
Replace the batteries.
No picture, no sound • Check the antenna/cable connections.
No sound, picture OK • The sound may be muted. Press VOL + –.
• The station may have broadcast difficulties. Try
another channel.
• Make sure the MTS feature is set properly.
Poor picture, sound OK • Check the antenna connections.
• The station may have broadcast difficulties. Try
another channel.
• Adjust the Picture menu.
Poor reception of broadcast channels • The station may have broadcast difficulties. Try
another channel.
• Check the antenna connections.
Black box appears on the screen • The Closed Caption feature may be set to one of
the Text modes (Text1, Text2, Text3, or Text4).
Turn closed captioning Off.
Unable to select a certain channel • The channel may be erased with the manual
programming feature.
Multiple images • The station may have broadcast difficulties. Try
another channel.
• Antenna reception may be poor. Use a highly
directional outdoor antenna.
Poor color or no color • The station may have broadcast difficulties. Try
another channel.
• Adjust the Tint and/or Color in the Picture menu.
No stereo or SAP sound from a known MTS
broadcast
• Make sure the MTS feature is set properly.
The side panel buttons do not operate • Check the Panel Lock feature.
The remote control does not operate • Remove all obstructions between the remote
control and the remote control sensor in the TV.
• The remote control batteries may be dead.
Replace the batteries.