Toshiba 20DL76 owner manual Troubleshooting, Symptom Solution

Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the symptom and some solutions.

Symptom	Solution
TV will not turn on	• Make sure the power cord is plugged in, then
	press POWER.
	• The remote control batteries may be dead.
	Replace the batteries.
No picture, no sound	• Check the antenna/cable connections.
No sound, picture OK	• The sound may be muted. Press VOL + –.
	• The station may have broadcast difficulties. Try
	another channel.
	• Make sure the MTS feature is set properly.
Poor picture, sound OK	• Check the antenna connections.
	• The station may have broadcast difficulties. Try
	another channel.
	• Adjust the Picture menu.
Poor reception of broadcast channels	• The station may have broadcast difficulties. Try
	another channel.
	• Check the antenna connections.
Black box appears on the screen	• The Closed Caption feature may be set to one of
	the Text modes (Text1, Text2, Text3, or Text4).
	Turn closed captioning Off.
Unable to select a certain channel	• The channel may be erased with the manual
	programming feature.
Multiple images	• The station may have broadcast difficulties. Try
	another channel.
	• Antenna reception may be poor. Use a highly
	directional outdoor antenna.
Poor color or no color	• The station may have broadcast difficulties. Try
	another channel.
	• Adjust the Tint and/or Color in the Picture menu.
No stereo or SAP sound from a known MTS	• Make sure the MTS feature is set properly.
broadcast
The side panel buttons do not operate	• Check the Panel Lock feature.
The remote control does not operate	• Remove all obstructions between the remote
	control and the remote control sensor in the TV.
	• The remote control batteries may be dead.
	Replace the batteries.

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E

F

S

Introduction
Connecting your	TV
Using the remote	control
Setting up your	TV
Using the TV's	features
Appendix

Index