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Reference section
Toshiba 1520VL56BG (E)

Reference section

Troubleshooting
Before calling a service technician, please check the following table for a possible cause of the symptom and some
solutions.

Symptom and solution

Symptom Solution
TV will not turn on • Make sure the power cord is plugged in, then press .
•The remote control batteries may be dead. Replace the batteries.
No picture, no sound • Check the aerial connections.
No sound, picture OK • The sound may be muted. Press +, – or .
•The station may have broadcast difficulties. Try another channel.
Poor sound, picture OK • The station may have broadcast difficulties. Try another channel.
Poor picture, sound OK • Check the aerial connections.
•The station may have broadcast difficulties. Try another channel.
•Adjust the Picture menu.
Poor reception of broadcast channels • Check the aerial connections.
•The station may have broadcast difficulties. Try another channel.
Teletext problems • Check the aerial connections.
Good performance of text depends on a clear, strong broadcast signal.
Multiple images • The station may have broadcast difficulties. Try another channel.
•Aerial reception may be poor. Use a highly directional outdoor aerial.
•Check if the direction of the aerial has changed.
Poor colour or no colour • The station may have broadcast difficulties. Try another channel.
•Adjust the Tint and/or Colour in the Picture menu.
The top panel buttons do not operate •Check the Panel lock feature.
The remote control does not operate • Remove all obstructions between the remote control and the remote
control sensor in the TV.
•The remote control batteries may be dead. Replace them with new
ones.
Some pixels of the screen do not light up •The LCD display panel is manufactured with an extremely high level
of precision technology. However, some pixels of the screen may
have missing picture elements or luminous spots. This is not a sign of
a malfunction.
•When you first buy and start to use this TV, the screen may flicker.
If this happens, turn off the TV, then turn it on again.
•The cold cathode fluorescent lamp used for the back light on this TV
has a limited service life. When the picture brightness fades, the
screen flickers, or some parts of the screen do not light up, the lamp
may be at the end of its useful life. Contact a service technician.
•If you turn on the TV in an area with a temperature of 0°C or lower,
wait until the display warms up.
The picture brightness is reduced, the
screen flickers, or some parts of the
screen do not light up
The picture brightness varies when you
turn on the TV
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