Appendix

Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the problem and some solutions.

Problem

TV will not turn on

No picture, no sound

No sound, picture OK

Poor sound, picture OK

Poor picture, sound OK

Poor reception of broadcast channels

Cannot receive above channel 13

Unable to select a certain channel

Cannot access signal input sources (Video1, Video2, Video3 and ColorStream) and/or Channels 3 and 4

Multiple images

Poor color or no color

Black box on screen

No stereo or SAP sound from a known MTS broadcast

The V-Chip PIN code does not work (U.S. V-Chip system only)

The remote control does not operate

Solution

•Make sure the power cord is plugged in, then press POWER.

•The remote control batteries may be dead. Replace the batteries.

•Check the antenna/cable connections.

•This TV will not accept or display 480p or 720p progressive scan signals or 1080i interlaced high-definition signals through its ColorStream inputs. Switch the other device’s output to 480i interlaced mode first (see page 9).

•The sound may be muted. Press VOLUME.

•The station may have broadcast difficulties. Try another channel.

•The MTS feature may be in SAP mode. Press the MTS button on the remote control until STEREO (or MONO) mode is active.

•The station may have broadcast difficulties. Try another channel.

•The MTS feature may be in SAP mode. Press the MTS button on the remote control until STEREO (or MONO) mode is active.

•Check the antenna connections.

•The station may have broadcast difficulties. Try another channel.

•Adjust the PICTURE menu.

•This TV will not accept or display 480p or 720p progressive scan signals or 1080i interlaced high-definition signals through its ColorStream inputs. Switch the other device’s output to 480i interlaced mode first (see page 9).

•The station may have broadcast difficulties. Try another channel.

•Check the antenna connections.

•If you are using a VCR, make sure the TV/VCR button is set correctly.

•Make sure TV/CABLE is set to CABLE mode.

•The channel may be blocked by the V-Chip feature or CH LOCK feature, or erased with the add/erase feature.

•Check the VIDEO LOCK feature.

•The station may have broadcast difficulties. Try another channel.

•Use a highly directional outdoor antenna.

•The station may have broadcast difficulties. Try another channel.

•Adjust the TINT and/or COLOR in the PICTURE menu.

•If you change the direction of the TV while it is turned on, the picture could suffer from color shading. If so, turn off the TV and allow it to cool for several hours before turning it on again.

•Repeatedly press CAP/TEXT to turn off the Closed Caption Text mode.

•Make sure the MTS feature is set properly.

•Change or reset your PIN code (page 15 and 16).

•Remove all obstructions between the remote control and the TV.

•The remote control batteries may be dead. Replace the batteries.

Appendix

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Toshiba 27A14 appendix Troubleshooting, Problem, Solution
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27A14 specifications

The Toshiba 27A14 is a classic model that represents the transition period in television technology, combining traditional CRT (cathode ray tube) design with some early advancements in viewing and sound quality. Released in the early 2000s, the 27A14 is a 27-inch television that appeals to those who appreciate the solid, reliable performance commonly associated with CRT televisions.

One of the main features of the Toshiba 27A14 is its 27-inch screen size, which provides a generous viewing area, making it suitable for various room sizes. The television boasts a resolution of 480i, which was standard at the time, ensuring that viewers can enjoy clear images for their favorite shows and movies. With a 4:3 aspect ratio, it is particularly compatible with old-school programming and VHS tapes, offering an authentic viewing experience for classic content.

The Toshiba 27A14 incorporates Dynamic Picture Control technology, which enhances color accuracy and contrast. This technology adjusts the brightness dynamically, resulting in more vibrant colors and deeper blacks, significantly improving the overall quality of visual output. The direct-view CRT display reflects Toshiba's commitment to delivering solid picture quality, making it an ideal choice for watching movies, sports, and TV shows.

Another significant characteristic of the Toshiba 27A14 is its audio system. The built-in speakers deliver a power output of around 20 watts, which is respectable for a television of this era. The sound quality is enhanced by the inclusion of stereo audio output, ensuring clearer and more immersive audio regardless of what the viewer is watching.

The Toshiba 27A14 also emphasizes connectivity, featuring multiple inputs including composite video, RF input, and audio outputs. This allows users to connect a variety of devices such as VHS players, game consoles, and DVD players, maintaining versatility in its usage.

In summary, the Toshiba 27A14 stands out as a reliable CRT television with a solid combination of features, including Dynamic Picture Control, a good-sized screen, and reasonable audio output. While it may not compete with later flat-panel technologies in terms of slim design and high-definition picture quality, it remains a nostalgic choice for those yearning for the simplicity and straightforward performance of traditional televisions.
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