Troubleshooting
If you experience any trouble using your headphones, try the fol- lowing troubleshooting instructions. If you still need help, see the contact information on the inside back cover for assistance in your area.
Problem | What to do |
No audio/ | •Make sure that the headphone plug is |
intermittent | securely connected to the headphone/ |
| headset jack (not the line out jack). |
| •Try another audio device. |
Excessive bass | •Turn off any audio enhancement features on |
| the audio source. |
|
|
Low volume/ | •Turn off any “sound checker” or other audio |
poor audio | signal altering features on the audio source. |
| •Make sure ear tips and headphone nozzles |
| are clear of any debris or wax |
| •Make sure the volume level of the audio |
| source is turned up. |
Ear tips falling | •Make sure the ear tips are securely attached |
off | to the earpiece and nozzle hook. |
|
|
Lost ear tip | •Visit owners.Bose.com for replacement tips. |
Sound is | •Make sure ear tips and headphone nozzles |
muffled from | are clear of any debris or wax |
earpiece | •Unplug the headphones from the audio |
| source, then plug back in making sure they are |
| securely connected. |
| •Try another audio device. |
Sound is only | •Unplug the headphones from the audio |
coming from | source, then plug back in making sure they are |
one earpiece | securely connected. |
| •Try another audio device. |
WARNINGS:
•Contains small parts which may be a choking hazard.
Not suitable for children under age 3.
•This product contains magnetic material.
•
•Use caution when using your headset/headphones while operating a vehicle or engaging in any activity that requires your full attention. Check and follow local laws regarding headset/headphones use. Some jurisdic- tions impose specific limitations, such as single earpiece configuration, on the use of such products while driving.
CAUTIONS:
•Sounds that you rely on as reminders or warnings may have an unfamiliar character when using headphones. Be aware of how these sounds may vary in character so you can recognize them as needed.
•Do not drop, sit on, or allow the headphones to be immersed in water.
Limited Warranty
Your Bose® IE2 audio headphones are covered by a limited warranty. Details of the limited warranty are provided on the product registration card that is included in the carton. Please refer to the card for instructions on how to register. Failure to register will not affect your limited warranty rights.
What you must do to obtain Limited Warranty service
Return the product, with proof of purchase from an authorized Bose dealer, using the following procedures:
1.Contact the Bose organization in your country/region (visit Global.Bose.com for contact information in your country/region) for specific return and shipping instructions.
2.Label and ship the product, freight prepaid, to the address provided by the Bose organization in your country.
3.Place any necessary Return Authorization Number prominently on the outside of the carton. Cartons not bearing a Return Authorization Number, where required, will be refused.
©2010 Bose Corporation. No part of this work may be reproduced, modified, distributed, or otherwise used without prior written permission. All trademarks referenced herein are property of Bose Corporation.
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