Toshiba 5005 Modem problems, The modem will not receive or transmit properly, The printer will not print what you see on the screen, “Determining the COM port” on page

If Something Goes Wrong	237
Resolving a hardware conflict

If you cannot resolve the problem, contact the printer’s manufacturer.The printer will not print what you see on the screen.

Many programs display information on the screen differently from the way they print it. See if your program has a print preview mode. This mode lets you see your work exactly as it will print. Contact the software manufacturer for more information.

Modem problemsThis section lists common modem problems:The modem will not receive or transmit properly.

Make sure the cable from the modem to the telephone line is firmly connected to the computer’s modem port and the telephone line jack.

Check the port settings to make sure the hardware and software are referring to the same COM port. See “Determining the COM port” on page 168.

Check the communications parameters (baud rate, parity, data length and stop bits) specified in the communications program. It should be set up to transmit at 300, 1200, 2400, 4800, 9600, 14400, 28800, 33600 bps (bits per second) or higher. Refer to the program’s documentation and the modem manual for information on how to change these settings.

TECHNICAL NOTE: Disable Call Waiting before you connect through the modem. Call Waiting interrupts data transmission.

The modem is on, set up properly and still will not transmit or receive data.

Make sure the line has a dial tone. Connect a telephone handset to the line to check this.