Chapter 12: Troubleshooting

General troubleshooting (continued)

Symptom

Solution

 

 

Recording problems

¥ If you use the TVÕs remote control to start recording, you will not be able to change inputs (page 72),

 

open the POP window (page 81), or open the FAV SCAN multi-window (page 83). If you attempt to do

 

so, the message ÒNot Available While RecordingÓ will appear on-screen.

 

¥ If you are recording a digital channel, you will only be able to change analog channels while the recording

 

is in progress. If you are recording an analog channel, you will only be able to change digital channels

 

while the recording is in progress. This is because the TV tuner that is being recorded (digital or analog)

 

will be locked on the channel that is currently recording.

 

¥ It is recommended that you use the TVÕs remote control to start recording. If you use a device other than

 

the TVÕs remote control to start recording and then attempt to access a feature that is normally denied

 

during recording (POP mode, FAV SCAN mode, changing inputs,) the recorded audio and/or video may

 

not be what you intended to record. See pages 72 and 76.

 

¥ If you connected a Symbioª AVHD recorder, in order to use its full functionality, you must first set up the

 

TV Guide On Screenª system (page 26 and Chapter 5).

 

 

TV stops responding to controls

¥ If the TV stops responding to the controls on the remote control or TV side panel and you cannot turn off

 

the TV, press and hold the POWER button on the TV side panel for 5 or more seconds to reset the TV.

 

 

Other problems

¥ If your TVÕs problem has not been addressed in this Troubleshooting section or the recommended

 

solution has not worked, use the Restore Factory Defaults procedure as described on page 57.

 

 

Cannot connect to network.

¥ Check modem and splitter connections.

 

¥ Make sure the splitter is connected to the modem or telephone.

 

¥ Confirm modemÕs operation with this manual.

 

¥ Make sure your network address or Email account are set correctly (page 107).

 

 

Disable network connection

¥ Check the RJ-45 cable connection.

 

¥ Check that the modemÕs power cord is plugged in.

 

¥ Make sure your network address or Email account are set correctly (page 107).

 

 

Unstable network connection.

¥ Unplug the RJ-45 cable from an outlet, and then connect again.

Cannot set recording timer by Email. ¥ Select ÒTestÓ to confirm the setup( page 107).

¥Select ÒDoneÓ after setting up( page 107).

¥See Chapter 11 in this manual.

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Copyright © 2005 TOSHIBA CORPORATION. All rights reserved.

 

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Toshiba 50HPX95 owner manual Symptom Solution Recording problems, Will be locked on the channel that is currently recording