Toshiba 62CM9UA Troubleshooting

44

Toshiba 62/72CM9UA/E (E)

Reference section

Reference section

Troubleshooting

•Before calling a service technician, please check the following table for a possible cause of the symptom and some

solutions.

Symptom and solution

Symptom Solution

TV will not turn on • Make sure the power cord is plugged in, then press .

•The remote control batteries may be dead. Replace the batteries.

•The lamp unit may need to be replaced (page 8). Also see “LED

indications” on page 45.

No picture, no sound • Check the antenna connections.

No sound, picture OK • The sound may be muted. Press +, – or .

•The station may have broadcast difficulties. Try another channel.

•Check that the Speaker function in SOUND menu is properly set.

Poor sound, picture OK • The station may have broadcast difficulties. Try another channel.

Poor picture, sound OK • Check the antenna connections.

•The station may have broadcast difficulties. Try another channel.

•Adjust the PICTURE menu.

Poor reception of broadcast channels • Check the antenna connections.

•The station may have broadcast difficulties. Try another channel.

•Make sure the Color system is properly set.

Teletext problems • Check the antenna connections.

Good performance of text depends on a good strong broadcast signal.

Multiple images • The station may have broadcast difficulties. Try another channel.

•Antenna reception may be poor. Use a high directional outdoor

antenna.

•Check if the direction of the antenna has changed.

Poor color or no color • The station may have broadcast difficulties. Try another channel.

•Adjust the Tint and/or Color in the PICTURE menu.

No picture or too dark •The lamp unit may need to be replaced (page 8).

The remote control does not operate • Remove all obstructions between the remote control and the remote

control sensor in the TV.

•The remote control batteries may be dead. Replace them with new

ones.

•Check that the TV/VCR/DVD switch on the remote control is

properly set.

#01E44-50_6272CM9UAE 05.10.18, 3:23 PM44

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Contents

Main DLP Projection Television O WNER'S M 62CM9UA 62CM9UE 72CM9UA 72CM9UE Contents Welcome to Toshiba Using the TVs features Viewing teletext Equipment connections Installation Installation (continued) Use Use (continued) Service Exemptions Service (continued) Cleaning Important information Important information To replace the lamp unit Please contact the nearest Toshiba Authorized Service Center or dealer: About insecticide spray Moisture Condensation Installation Effective range Exploring your new TV TV right side TV front TV back Location of controls Learning about the remote control 21 3 54 6 87 9 0 ? v ^ y/XTo select a page while Turning the TV on Switching on the TV Switching off the TV 21 3 54 6 87 9 0 Menu display chart Learning about the menu system FUNCTION TIMER SET UP SOUND Selecting a language Programming channel memory System selection, Auto tuning Manual tuning Manual tuning (continued) Programming channel memory Toshiba 62/72CM9UA/E (E) http://www.pureglare.com.au MENU OK Watching TV programs Volume, Sound mute, Changing program positions, Program return, On-screen information 21 3 54 6 87 9 0 Viewing the wide-screen picture format Picture size selection 21 3 54 6 87 9 0 To adjust the picture position: Reset (Picture position adjustment) Picture position, Reset Picture position adjustment Picture quality adjustment Picture quality adjustment To select the picture mode: To adjust the basic picture quality: To activate the black stretch To activate the MPEG NR (Noise Reduction) To activate the DNR (Digital Noise Reduction) Picture quality adjustment To select the color temperature To use the cinema mode Selecting the lamp mode To select the lamp mode: Setting the MTS mode: Auto mode Mono mode Selecting the Dual 1 or Dual 2 mode MTS (Multi-channel TV Sound) setting To select the stereo programs: To select the bilingual programs: Stereo/Bilingual selection Sound quality adjustment To adjust the sound quality: To select the audio output To select the sound volume from AUDIO OUT terminals: To select the HDMI audio mode To use the WOW surround sound To use the Stable sound To activate/deactivate the speaker To select the woofer Internal/External mode: To use the Bass boost: Woofer Internal/External mode, Bass boost, Woofer system To select input source: Manual setting: A B Input source selection Ex. PC VGA mode Input source selection 21 3 54 6 87 9 0 To select the timer menu: Timer, Blue screen, Auto format Timer 21 3 54 6 87 9 0 Side panel adjustment, Quick restart Side panel adjustment To adjust the Side panel setting: Setting the Quick restart feature To set the Quick restart: Teletext Setting up Teletext mode About Teletext Teletext general information button: Sub-pages: Teletext SW adjustment Teletext FAST and LIST modes Using FAST mode Teletext Control buttons Teletext buttons on the remote control To display a page of teletext: To display an index/initial page: In FAST-mode In LIST-mode Side connections Connection example Back connections Connection example Connecting a computer (PC) To connect a computer Signal names for mini D-sub 15 pin connector PC setting To adjust the Picture size/position: To adjust a PC setting PC setting To adjust a PC setting (continued) To adjust the Clock phase of the picture: To adjust the Sampling clock: To reset the PC Setting: Connecting an HDMI and a DVI device To connect an HDMI and a DVI device To connect an HDMI device: To connect a DVI device: HDMI (type A connector)-to-DVI adapter cable Troubleshooting Symptom and solution Symptom Solution LED indications LED Indication Condition Solution Lamp unit replacement Replacing the lamp unit Allow the lamp to cool for at least 1 hour before replacing it. Remember to wear lint-free gloves when replacing the lamp unit. How to replace the lamp unit Broadcast transmission systems of each country or region Broadcast system, Specifications Specifications Specifications (continued)