57HM117_EN.book Page 61 Friday, March 23, 2007 9:48 AM

Chapter 8: Troubleshooting

The sound may be muted. Press VOLUME.

If you hear no sound, try setting the MTS feature to Stereo mode (- page 47).

If you are not receiving a second audio program from a known SAP source, make sure the MTS feature is set to SAP mode (- page 47).

If you hear audio that seems “incorrect” for the program you are watching (such as music or a foreign language), the SAP mode may be on. Set the MTS feature to Stereo mode (- page 47).

When using an external audio amplifier, if you connect the amplifier to the FIXED AUDIO OUT terminals, the volume of the amplifier must be set above 0 or you will not hear any sound (- page 20).

Remote control problems

Make sure the remote control is set to the correct device mode (- page 23).

Remove all obstructions between the remote control and the TV.

The remote control batteries may be dead. Replace the batteries (- page 22).

Your TV remote control may not operate certain features on your external device. Refer to the owner’s manual for your other device to determine its available features. If your TV remote control does not operate a specific feature on another device, use the remote control that came with the device (- pages 24–28).

If the TV still does not act as expected, use the Reset Factory Defaults procedure (- page 36).

Channel tuning problems

Make sure the remote control is set to the correct device mode (- page 23).

The channel may have been erased from the channel memory by the Channel Add/Delete feature. Add the channel to the channel memory (- page 32).

The channel may be blocked by the Channels Block feature. Unblock the channel (- page 51).

If you are unable to tune digital channels, check the antenna configuration (- page 31). If you are still unable to tune digital channels, clear all channels from the channel list (- page 33) and reprogram channels into the channel memory (- page 32). If you are still unable to tune digital channels, use the Reset Factory Defaults procedure (- page 36). Also see “TV stops responding to controls” and “Other problems”

(- page 60).

Closed caption problems

If the program or video you selected is not closed- captioned, no captions will display (- page 45).

If text is not available, a black rectangle may appear. If this happens, turn off the closed caption feature (- page 45).

A closed-caption signal may not display correctly in the following situations: a) when a videotape has been dubbed; b) when the signal reception is weak; or c) when the signal reception is nonstandard (- page 45).

Rating blocking (V-Chip) problems

If you forget your PIN code: While the PIN code entering screen is displayed, press Efour times within 5 seconds. The PIN code you previously stored will be cleared (- page 49).

The V-Chip feature is available for the U.S. V-Chip system only (- page 50).

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Toshiba 57HM117 Remote control problems, Channel tuning problems, Closed caption problems, Rating blocking V-Chip problems

65HM117, 57HM117 specifications

The Toshiba 57HM117 and 65HM117 are part of Toshiba's line of rear projection televisions that offered consumers a compelling blend of advanced technology and large screen entertainment, ideal for movie enthusiasts and gamers alike.

One of the standout features of these models is their impressive screen size, providing a cinema-like experience right from the comfort of home. The 57HM117 comes with a screen size of 57 inches, while the 65HM117 boasts an even larger 65-inch display, making both models suitable for expansive living spaces or home theaters.

Both televisions employ Toshiba's DLP (Digital Light Processing) technology, which utilizes micro-mirrors to produce bright and sharp images. This technology is known for its ability to deliver vibrant colors and a high contrast ratio, enhancing the overall viewing experience. The 57HM117 and 65HM117 support a native resolution of 1080p, which means they can display high-definition content with remarkable clarity and detail, perfect for enjoying Blu-ray films or high-definition broadcasts.

In terms of connectivity, these models are equipped with multiple inputs, including HDMI, component, and composite connections, allowing users to easily connect a range of devices such as DVD players, gaming consoles, and streaming devices. This versatility ensures that users can enjoy a wide variety of content with ease. Additionally, they feature integrated digital tuners for access to over-the-air broadcast channels.

Another notable characteristic is Toshiba’s variable picture modes, which allow users to customize their viewing preferences depending on the content being viewed or the ambient light in the room. Options typically include settings designed for sports, movies, and standard viewing.

The design of both televisions is sleek and modern, complementing any home decor. The rear projection technology means that they can be placed close to walls, making them a suitable choice for smaller spaces without sacrificing the size of the screen.

Ultimately, the Toshiba 57HM117 and 65HM117 televisions represent a blend of innovative technology and user-friendly features, making them a strong choice for anyone looking to enhance their home entertainment experience.