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Toshiba A130/A135 Other documentation, Service options, 36 Introduction, Other documentation

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36 IntroductionOther documentation

Service options

Toshiba offers a full line of optional service programs to complement its limited warranty. Toshiba’s standard limited warranty, extended warranty, and service upgrade terms and conditions are available at warranty.toshiba.com.

To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com.

If you have a problem or need to contact Toshiba, see “If Something Goes Wrong” on page 166.

Contents

Satellite® A130/A135 Series User’s Guide Model: Satellite® A130/A135 Series Protection of Stored Data Critical Applications Industry Canada Requirement FCC requirements Disconnection Instructions for IC CS-03Certified Equipment Wireless Interoperability Wireless LAN and Your Health Regulatory Information Canada – Industry Canada (IC) EU Declaration of Conformity VCCI Class B Information Modem Warning Notice Using this Equipment in Japan Device Authorization Radio Approvals for Wireless Devices Page Page Page Page Approved Countries/Regions for use for the Toshiba Mini PCI Wireless LAN Card Bluetooth® Wireless Technology Interoperability Approved Countries/Regions for use (Bluetooth® wireless technology) Bluetooth® Wireless Technology and Your Health Regulatory statements Using this Equipment in Japan 2.4FH1 Optical Drive Safety Instructions Copyright Export Administration Regulation Notice Trademarks Computer Disposal Information Contents This guide Safety icons Other icons used Other documentation Turning on the power Installing a memory module Removing a memory module Control buttons Using Dual Mode Computing tips Using the keyboard Character keys Making your keyboard emulate a full-size keyboard Toshiba’s energy-saverdesign Running the computer on battery power Battery Notice Power management Using additional batteries Surfing the Internet Internet features Uploading to, and downloading files from the Internet Exploring audio features Care and maintenance of your fingerprint reader Fingerprint reader limitations ConfigFree™ Getting Started If you need further assistance Before you contact Toshiba Contacting Toshiba Using the Hot Key Cards Using the Application Cards Introduction This guide Safety icons Other documentation Service options Getting Started Selecting a place to work Getting Started Selecting a place to work Extreme heat, cold, or humidity Liquids and corrosive chemicals Keeping yourself comfortable ❖Never turn off the computer if a drive light indicates a drive is active ❖Scan all new files for viruses Important information on your computer’s cooling fan ❖Never cover your computer or AC adaptor with any object ❖Never block the air vents Setting up your computer Registering your computer with Toshiba Adding optional external devices Connecting to a power source Connecting to a power source To connect AC power to the computer: 1Connect the power cord/cable to the AC adaptor (Sample Illustration) Connecting the power cord/cable to the AC adaptor 2Plug the AC adaptor cord into the DC-INon the back of the computer Charging the main battery Using the computer for the first time Your computer’s features and specifications Turning on the power Adding memory (optional) Installing a memory module If the computer is on, begin at step 1; otherwise, skip to step The Shut Down menu appears (Sample Image) Shut down menu 2Click Shut Down Page 10Locate an empty memory module slot on the underside of the computer another, you must remove the top module first before removing/installing the bottom module (Sample Illustration) Aligning the memory module with the socket Page Page Removing a memory module If you need to remove a memory module: Complete steps to shut down the computer and open the memory module slot cover If “Start Windows® Normally” is highlighted, then press Enter Page Hard Drive Recovery Utilities Creating Recovery CDs/DVDs Recovery Disc Creator All Programs DVD Burn Hard Disk Drive Recovery Options Hard Disk Drive Recovery using the recovery partition Recovering the original factory image (recommended recovery method) On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software The Recovery of Factory Default Software screen appears (Sample Image) Recovery of Factory Default Software screen Erasing the hard disk Erase the hard disk To recover only your C: drive: On the Toshiba Recovery Wizard Screen, select Next 2Select Recover without changing the hard drive partitions 3Click Next to begin the restoration your selections 5Press any key on your keyboard to restart the computer Hard Disk Drive Recovery using the Recovery media “Creating Recovery CDs/DVDs” on page 2When the initial screen displays, press F12. The boot menu appears Using the TouchPad™ Using the TouchPad™ direction Scrolling with the TouchPad™ Control buttons Disabling or enabling the TouchPad™ Using the Dual Mode Pad Using the Dual Mode Pad Enabling Dual Mode Control Panel Mouse Device Settings Using external display devices Directing the display output when you turn on the computer Adjusting the quality of the external display Using an external keyboard Using a mouse Connecting a printer Connecting a printer Setting up a printer 1Click Start, Control Panel, and then Printers. The Printers window appears Add a printer Connecting an optional external diskette drive Turning off the computer Options for turning off the computer Hibernation mode Factors to consider when choosing Hibernation: ❖While in Hibernation mode, the computer uses no main battery power “Using and configuring Hibernation mode” on page Sleep mode Factors to consider when choosing Sleep: ❖While in Sleep mode, the computer uses some main battery power For information on using Sleep, see “Using and configuring Sleep mode” on page Using the Shut Down command Turning off the computer more quickly 1Click Start, Control Panel, System and Maintenance, and then Power Options Change plan settings 3Click Change advanced power settings Power buttons and lid ❖Lid close action Shut down ❖Power button action Restarting your computer Using and configuring Hibernation mode 2Click Hibernate Configuring Hibernation mode options Hibernate Starting again from Hibernation mode Using and configuring Sleep mode Sleep Configuring Sleep mode options Put the computer to sleep On battery Plugged in Never 4Click Change advanced power settings Caring for your computer Caring for your computer Using a computer lock Learning the Basics Computing tips Using the keyboard Character keys Making your keyboard emulate a full-sizekeyboard Ctrl, Fn, and Alt keys Function keys Special Windows® keys Your computer’s keyboard has two keys that have special functions in Windows®: ❖Windows® key—Opensthe Start menu Overlay keys Using the overlay to type numeric data Using the overlay for cursor control Starting a program Starting a program from Windows® Explorer 2Click Accessories 3Click Windows Explorer Program Files Windows NT Saving your work Saving files File Save File Save As Printing your work Backing up your work Using the optical drive Manual eject hole Media control buttons (Sample Illustration) Media Control buttons The Inserting a compact disc 6Place the disc carefully in the disc tray, label side up (Sample Illustration) Positioning the disc in the drive 7Gently press the disc onto the center spindle until it clicks into place 8Make sure the disc is completely on the spindle and is lying flat on the tray You are ready to use the disc (Sample Image) Windows Media® Player screen ❖To play the CD or to pause, click the Play/Pause button ❖To stop the CD, click the Stop button Playing optical media 1Click Start, and then Computer Creating a CD/DVD ❖Play pre-recordedDVDs ❖Play pre-recordedCDs ❖Read and write data (depending on your system configuration) viewing of certain optical media Toshiba’s online resources Mobile Computing Toshiba’s energy-saverdesign Running the computer on battery power Battery Notice “Maintaining your battery” on page DVDs while running the computer on AC power The computer also has an internal real-time-clock(RTC) battery The RTC battery charges only while the computer is powered on Charging batteries Charging batteries Charging the main battery The battery may not start charging immediately under the following conditions: ❖The battery is extremely hot or cold ❖The battery is almost completely discharged Monitoring main battery power AC power supply replacing the main battery operating system Sleep command) (Sample Illustration) Power and battery light locations Determining remaining battery power calculations Highlight the power icon on the Notification Area. A What to do when the main battery runs low When the main battery runs low you can: Setting battery notification 1Click Start, Control Panel, Mobile PC and then Power Options Battery Conserving battery power Power Plans 1Click Start, Control Panel, Mobile PC, and then Power Options Create a Power Plan Change Plan Settings Change Advanced Settings Using a hot key to set the Power Plan Changing the main battery Page Inserting a charged battery To insert a battery: 2Insert the charged battery into the slot until the latch clicks (Sample Illustration) Inserting the battery Taking care of your battery Taking care of your battery Maintaining your battery ❖If you have extra battery packs, rotate their use ❖Store spare battery packs in a cool dry place out of direct sunlight Disposing of used batteries You must discard a battery if it becomes damaged Traveling tips Exploring the desktop Exploring the desktop Finding your way around the desktop (Sample Image) Windows® operating system desktop Icons The icons initially displayed on your system desktop include: Start button Taskbar Notification Area Setting up for communications Setting up for communications Connecting the modem to a telephone line Connecting your computer to a network Accessing a network Setting up the connection Dial Up Connect How to disable the Ethernet LAN port Device Manager An overview of using the Internet The Internet The World Wide Web Internet Service Providers Connecting to the Internet Surfing the Internet Internet features Exploring audio features System Volume Using external speakers or headphones To play back sound files through external speakers or headphones: 1 Locate the headphone jack on the computer The headphone jack requires a 16-ohmstereo mini-jack Using PC Cards Removing a PC Card Safely Remove Hardware Safe to Remove Hardware Setting up a PC Card for your computer Using the Bridge Media Adapter Slot Using the i.LINK® port Toshiba Utilities TOSHIBA Assist Connect Secure Protect & Fix Optimize Setting passwords Setting a supervisor password To set a supervisor password: 1Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist 2On the left side, click the Secure tab 3Click the Supervisor Password icon 4Select Registered A pop-upscreen appears asking for a password 5Enter a password, then click OK 6Enter the password again, then click OK 7Click OK to exit User Password Set Cancel Deleting a user password Delete TOSHIBA PC Diagnostic Tool Utility Mouse Utility Toshiba Hardware Setup Toshiba Hardware Setup CPU Dynamically Switchable Always TOSHIBA Zooming Utility CD/DVD Drive Acoustic Silencer TOSHIBA Accessibility Fingerprint Authentication Utility Fingerprint Logon Power-onSecurity Enabling Power-onSecurity 1Open the Control Center and go to Settings - System Settings Logon Fingerprint Management Control Center Fingerprints Settings User Power-on Fingerprint Storage Help Biomenu User Settings Registering a new Web page or dialog Register Replaying a registered Web page or dialog 2Select Registered Sites Password bank Replaying registrations with multiple forms Replaying a registered dialog Editing an existing registration 3Select Registrations Edit Auto submit Deleting a registration Remove Care and maintenance of your fingerprint reader Page ConfigFree™ ConfigFree™ Getting Started Starting ConfigFree ❖Click Start, All Programs, Toshiba, Networking, and then ConfigFree ❖Double-clickthe ConfigFree icon in the Notification Area Profile Settings Internet settings Devices TCP/IP Profile 3Click Open Settings Add Problems that are easy to fix Problems when you turn on the computer The computer starts but when you press a key nothing happens “Problems that are easy to fix” on page “Resolving a hardware conflict” on page The computer displays the message The computer displays the Non-Systemdisk or disk error message Non-System disk disk error The AC power light is blinking The Windows® operating system is not working The Windows® operating system is not working Description Internet problems My Internet connection is very slow My browser cannot find the URL address I typed in Resolving a hardware conflict Resolving conflicts There are several things you can do to resolve hardware conflicts: ❖Get the most recent drivers from the manufacturer ❖Disable the device For an older device, remove it from the computer Resources Memory problems Power and the batteries The battery appears not to power the computer for as long as it usually does accessories.toshiba.com Keyboard problems The keyboard produces unexpected characters Nothing happens when you press the keys on the external keyboard 2Click Restart Display problems Here are some typical display problems and their solutions: The screen is blank If you are using an external monitor: ❖Check that the monitor is turned on The built-inscreen flickers 2Click Personalize, and then Display Settings Small bright dots appear on your TFT display when you turn on your computer Disk drive problems Error-checking 1Click Start, Computer Tools Check now Your data files are damaged or corrupted Some programs run correctly but others do not A diskette will not go into the optional external diskette drive The drive cannot read a diskette Optical drive problems You press the disc eject button, but the drive tray does not slide out Make sure a program is not accessing the drive and preventing it from ejecting Some discs run correctly but others do not Sound system problems No sound is coming from the computer’s speakers The computer emits a loud, high-pitchednoise PC Card problems PC Card checklist ❖Make sure the card is inserted properly into the slot ❖Make sure all cables are securely connected 3Double-clickthe appropriate PC Card The computer stops working (hangs) when you insert a PC Card Follow this procedure before you remove a PC Card: 1Click the Safely Remove Hardware icon on the Notification Area The Safely Remove Hardware screen appears Printer problems The printer will not print The printer will not print what you see on the screen Wireless networking problems Network 2 Click View Status Details DHCP Enabled DVD operating problems Develop good computing habits On a regular basis, back up the information stored on your hard disk Read the user’s guides Data and system configuration backup in the Windows® operating system Saving system configuration with Restore Points 1Click Start, All Programs, Accessories, System Tools, and then System Restore 2Click open System Protection Create 4Select the Restore Point you want to use, and then click Next Back 6Close all programs and save all open files 7Click Finish, and then Yes to begin the system restore Backing up your data or your entire computer with the Windows® operating system 2Click Start 3Click Control Panel 4Click System and Maintenance 5Click Backup and Restore Center You can choose to back up some files or the entire computer. Click either System Tools Backup Status and Configuration General tips for installing hardware and software If you need further assistance For the number of a Toshiba dealer near you in the United States, call: (800) Contacting Toshiba Toshiba’s Technical Support Web site Toshiba voice contact Before calling Toshiba, make sure you have: Other Toshiba Internet Web sites Toshiba’s worldwide offices Spain United Kingdom United States The Rest of Europe Hot Keys Hot Key Cards Hot Keys Using the Hot Key Cards Application Cards Card Case Hot Key Functions Password security This TOSHIBA Card or hot key blanks the display (Sample Image) Security options ❖To enable security, select ❖To cancel, select To activate the password feature: 1Click Start, Control Panel, and then Appearances and Personalization 2Click one of the following: ❖Choose a screen saver in the “Pick a task” section If you clicked Power plan Page Page Display modes Display brightness This TOSHIBA Card decreases or increases the screen brightness Selecting this Card or pressing either hot key displays the following options: (Sample Image) Display brightness Disabling or enabling wireless devices The wireless modes are: ❖ Wi-Fi® enabled—Enablesjust the Wi-Fi® module ❖Bluetooth enabled—Enablesjust the Bluetooth module Disabling or enabling the TouchPad™ or Dual Mode Pad Zooming applications in/out Keyboard hot key functions Power Cord/Cable Connectors USA and Canada AustraliaEurope Acronyms Glossary DOS DPI DSTN DVD-ROM Terms baud rate bits per second BIOS (basic input/output system) — Basic instructions, stored in read bits per second (bps) baud rate boot disk — See system disk boot disk bus speed cache 218 Glossary character chip color palette — A set of specified colors that establishes the colors that can be displayed on the screen at a particular time device device driver directory — See folder disable — To turn a computer option off. See also enable disk 220 Glossary double-density download upload drag file extension file name format function keys hardware — The physical components of a computer system. Compare 222 Glossary hot key hot swapping icon internal device — See device local area network — See LAN memory RAM ROM microprocessor — See central processing unit (CPU) 224 Glossary non-system system disk optical drive palette — See color palette connection to a network or a peripheral device processor — See central processing unit (CPU) processor application, utility properties — The attributes of an object or device. For example, the 226 Glossary select shortcut — See keyboard shortcut shortcut software — See program. Compare hardware Web World Wide Web (www) Index Index set up compact disc positioning 97 compact discs handling 97 inserting 96 removing 99 compact disk drive using 230 Index using Windows special keys 86 keyboard, external 69 keyboard, full-size lock computer, using main battery removing 232 Index power plan hot key card 111 power plans 109 power source connecting 43 powering down using Hibernation 76 using Sleep 74 computer disposing of batteries 117 icons precautions 38 saving files 90 screen blank does not look normal/flickers 177 secondary button 234 Index