196 If Something Goes Wrong
If you need further assistance
5.375 x 8.375 ver 2.3
❖If the problem occurs while you are running a program,
consult the program’s documentation for troubleshooting
suggestions. Contact the software company’s technical
support group for their assistance.
❖Consult the dealer from whom you purchased your
computer and/or program. Your dealer is your best source
for current information.
Detailed system specifications are available at
www.ts.toshiba.com by selecting your particular product and
model number, clicking GO, and then clicking the Detailed
Specs link from the menu on the left, or just refer to the
computer documentation shipped with your product.
For the number of a Toshiba dealer near you in the United
States, call: (800) 457-7777.
Contacting Toshiba
If you still need help and suspect that the problem is
hardware-related, Toshiba offers a variety of resources to help
you.
To stay current on the most recent software and hardware
options for your computer, and for other product information,
be sure to regularly check the Toshiba Web site at
pcsupport.toshiba.com.
Toshiba voice contact
Before calling Toshiba, make sure you have:
❖Your computer’s serial number.
❖The computer and any optional devices related to the
problem.
❖Backup copies of your Windows operating system and all
other preloaded software on your choice of media.
❖Name and version of the program involved in the
problem along with its installation media.