Troubleshooting

 

 

 

 

 

 

 

ProblemProcedure

 

Markings appear on the

These marks may have come from contact with

 

tablet's display panel.

the touch screen. You should try to remove the

 

 

marks by gently wiping the display panel with a

 

 

clean dry cloth or, if this fails, with a good quality

 

 

LCD screen cleaner. In this latter instance you

 

 

should always follow the instructions with the

 

 

screen cleaner and always ensure you let the

 

 

display panel dry properly before closing it.

 

 

 

 

Problems above remain

You should initially refer to the documentation

 

unresolved or other

supplied with you software to determine if it is

 

problems occur

 

this that is causing the problems.

 

 

 

 

If you are still unable to resolve the problem,

 

 

contact your reseller, dealer or service provider.

 

 

 

Memory Card

 

 

 

 

 

Problem

Procedure

 

Memory Card error

Remove the Memory Card from the tablet and

 

occurs

then reinsert it in order to ensure it is firmly

 

 

connected.

 

 

If the problem persists, then you should refer to

 

 

the documentation supplied with your Memory

 

 

card for further information.

 

 

 

 

You cannot write to a

Check to ensure that there is enough space and

 

Memory Card

free up space on your memory card if it is not.

 

 

 

 

You cannot read a file

Check to ensure the required file is actually on the

 

 

Memory Card that is inserted into the tablet.

 

 

If you are still unable to resolve the problem,

 

 

contact your reseller, dealer or service provider.

 

 

 

Sound system

In addition to the information in this section, please also refer to the documentation supplied with your audio device.

Problem

No sound is heard

Procedure

Adjust the volume.

Check the software volume settings. Please check to see if Mute is turned to Off

Check to make sure the headphone connection is secure.

User’s Manual

71