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Toshiba PDA03A-00100H, AT1S0 TOSHIBA Support, Before you call, TOSHIBA technical support

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Troubleshooting

TOSHIBA Support

If you require any additional help using your tablet or if you are having problems operating the tablet, you may need to contact TOSHIBA for additional technical assistance.

Before you call

Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first. Before contacting TOSHIBA, try the following:

■Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices.

■If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance.

■Consult the reseller or dealer from where you purchased your tablet and/or software - they are your best resource for current information and support.

TOSHIBA technical support

If you are still unable to solve the problem and suspect that it is hardware related, visit TOSHIBA technical support website http://www.toshiba.co.jp/worldwide/.

User’s Manual

73

Contents

Page Table of Contents Applications Settings Optional Accessories Troubleshooting Specifications Information for Wireless Devices Legal & Regulatory Copyright Disclaimer Trademarks H.264/AVC, VC-1and MPEG-4License Notice FCC information FCC notice "Declaration of Conformity Information FCC conditions Contact CE compliance Working environment Additional environments not related to EMC REACH - Compliance Statement Following information is only valid for EU-memberStates: Disposal of products Disposal of batteries and/or accumulators Canadian regulatory information (Canada only) Canada - Industry Canada (IC) Following information is only for Turkey: Introduction About the guide Instruction Manual for Safety and Comfort Safety icons Getting Started Check the components Hardware Documentation Grand tour Web Camera indicator Wireless LAN, 3G and Bluetooth antennas Microphone Ambient light sensor Display screen Power button Volume down/up button Multi function LED indicator Hardware Processor Memory Power Display Using the tablet for the first time Connecting the AC adaptor Page Page Turning on the power Initial Setup Turning off the power Shut down the tablet Turning the LCD off/on Unlocking your screen Care and use of the battery Charging the battery Charging time Battery life Battery charging notice Basics Using the touch screen Getting to know the HOME screen Item Apps menu Opening and switching applications Opening an application Switch to a recently used application Monitoring your tablet’s status Status icons Quick Settings Managing Notifications Opening the Notifications panel Responding to a notification Closing the Notifications panel Locking your screen Locking your screen with a Pattern lock Customizing the Home screen Adding an item to the Home screen Moving an item on the Home screen Changing the Screen Orientation Managing Tasks and Applications Connecting to a computer Factory Reset Applications Analog clock Browser Go to a webpage Zoom in or zoom out on a webpage Multiple Browser tabs Open a new Browser window Switch between Browser windows Close a Browser window Calculator Calendar Add events to Calendar Camera Open Camera and take pictures/videos Review your pictures/videos Photo options Video options Clock Setting an alarm Contacts Open Contacts Import and export contacts Search for a contact Display options Downloads Email Read an email Send an email Respond to an email Gallery Open Gallery View and browse pictures/videos Take pictures/videos Work with pictures/videos Music Play Music Work with playlists Picture frame Service Station Main Window Check for Updates Downloading Updates Installing Updates Downloading and Installing System Updates TOSHIBA Media Player TOSHIBA File Manager File Browsing Window Files & Folders Operation Rename Files or Folders Create Folders Storage Structure Online Manual Settings Wireless & networks Connecting to mobile networks Disabling data when roaming Editing or creating a new access point Connecting to Wi-Finetworks Turning Wi-Fion and connecting to a Wi-Finetwork Receiving notifications when open networks are in range Adding a Wi-Finetwork Forgetting a Wi-Finetwork Connecting to Bluetooth devices Turning Bluetooth on or off Changing your tablet’s Bluetooth name Pairing your tablet with a Bluetooth device Connecting to a Bluetooth device Disconnecting from a Bluetooth device Unpairing a Bluetooth device Sound Screen Multimedia SRS Premium Voice PRO information Location & security Applications Accounts & sync Privacy Storage Internal storage SD card Language & input Accessibility Date & time About tablet ■Legal information ■Model number ■Android version ■Baseband version ■Kernel version Optional Accessories Memory media slot Memory media Points to note about the microSD/SDHC memory card Memory media format Formatting a mircoSD/SDHC memory card Media care Inserting a memory media Removing a memory media SIM card slot Inserting a SIM card Removing a SIM card HDMI device TOSHIBA Tablet Mini Cradle Using TOSHIBA Tablet Mini Cradle Grand Tour Connecting your tablet Page Troubleshooting Problem solving process Preliminary checklist Hardware and system checklist Internal display panel Memory Card Sound system External monitor Wireless LAN Bluetooth TOSHIBA Support Before you call TOSHIBA technical support Specifications Physical Dimensions Environmental Requirements Power Requirements Information for Wireless Devices Wireless LAN Interoperability Bluetooth wireless technology Interoperability CAUTION about Wireless Devices Wireless Devices and your health Radio Regulatory Information Europe Page Canada - Industry Canada (IC) USA-FederalCommunications Commission (FCC) Caution: Exposure to Radio Frequency Radiation Caution: Radio Frequency Interference Requirements Taiwan Using this equipment in Japan 1. Important notice 2. Indication for Wireless LAN 3. Indication for Bluetooth Device Authorization Radio approvals for wireless devices Approved Countries/Regions for Broadcom® Wireless Wi-Fi® AW- NH931 Series