Toshiba B-570 SERIES

TEC Thermal Printer

B-570 SERIES

Original Nov., 1993

(Revision Feb., 2000)

PRINTED IN JAPAN

Maintenance Manual

Document No. EM18-33010A

Table of Contents

Contents

Main B-570 SERIES User's Manual Precaution Safety Summary Safety Precaution Page Page Page Page Safety Summary WARNING Meanings of Each Symbol CAUTION Precautions Request Regarding Maintenance TABLE OF CONTENTS 1. INTRODUCTION 1.1 Applicable Model 1.2 Accessories 2. SPECIFICATIONS 2.1 Printer 2.2 Option 2-2 2. SPECIFICATIONS 2.4 Ribbon Stop Cut Label Stop 3. OVERVIEW 3.1 Front/Rear View 3.2 Operation Panel 4-1 4. DIP SWITCH FUNCTIONS 4. DIP SWITCH FUNCTIONS The DIP switches are located to the right of the supply shaft. (1) DIP SW 2 (2) DIP SW 1 Supply Shaft Ribbon Shaft 5. INSTALLING THE PRINTER Connecting the Power Cord and Cables 6. LOADING THE MEDIA NOTE: Do not over tighten the locking ring of the supply holder. Removing the paper holders' upper plates from the media guide An easy way to set the black mark sensor position Setting the feed gap sensor position Page NOTES: Set the selection switch to the REWINDER position. 7. LOADING THE RIBBON 8. INSERTING THE OPTIONAL FLASH MEMORY CARD 9. CARE/HANDLING OF THE MEDIA AND RIBBON 10. GENERAL MAINTENANCE 10.1 Cleaning 10.2 Covers and Panels 10.3 Removing Jammed Paper Cleaning the Cutter Unit 10.4 Threshold Setting Threshold setting procedure 10.5 Auto Ribbon Saving Mode Threshold setting procedure (For firmware version 2.5 or earlier) 11. TROUBLESHOOTING Page Page Page Page Page Page 1. OUTLINE OF THE SYSTEM 1.1 FEATURES OF THE B-570 SERIES 1.2 DESCRIPTION OF MODEL NUMBER 1.3 OVERVIEW AND DIMENSIONS (APPROXIMATE) 1.3.1 Front View/Rear View 1.3.2 Operation Panel 1.3.3 Dimensions (Approximate) 9011121314151 1.4 BASIC SPECIFICATIONS Page 1.5 ELECTRONICS SPECIFICATIONS Page NOTES:1. Page ~ ~ Page Page 2. SUPPLY SPECIFICATIONS 2.1 MEDIA 2-2 2. SUPPLY SPECIFICATIONS Fig. 2-4 2) Tag Paper <Design> 3) Relationship between the head effective print width and paper <Non Print Area> Fig. 2-3 Fig. 2-6 Fig. 2-5 2.2 RIBBON The ribbon should be would at center of the core. 2.3 CARE AND HANDLING OF THE MEDIA AND RIBBON 3. OPTIONAL KIT 3.1 CUTTER MODULE: B-4205-QM 3.2 HIGH SPEED PC INTERFACE BOARD: B-4800-PC-QM PC Printer 3.3 MEMORY MODULE NOTE:Common use as B-672/872 Series. 3.4 FLASH MEMORY CARD 3.5 FANFOLD PAPER GUIDE MODULE: B-4905-FF-QM Page Page Page Page Page 1.2 CHECKS NOTE: Keep the carton and side pads for later transport. 1. UNPACKING 1.1 PROCEDURE 2. MAJOR UNIT REPLACEMENT 2.1 REPLACING THE PS UNIT, I/F PC BOARD AND CPU PC BOARD Replace only with same type and ratings of fuse for continued protection against risk of fire. Range : 1V / 0.2 m sec. 2.2 REPLACING THE STEPPING MOTOR 2.4 REPLACING THE TAKE-UP MOTOR NOTE: The following procedure can be employed without removing the top cover and left side cover. 2.3 REPLACING THE RIBBON MOTORS NEVER separate the take-up motor from the bracket because doing so will change the adjustment. 2.5 REPLACING THE SOLENOID NOTE: The following procedure can be employed without removing the top cover and left side cover. Page 2.6 REPLACING THE PRINT HEAD 2.6.1 Old type print head NOTE: Use caution to prevent damage to the element during adjustment of the print head. 2.6.2 New type print head NOTE:NEVER loosen screws other than two SM-4x8B. 2.7 REPLACING THE PLATEN AND FEED ROLLER Page 2.9 REPLACING THE RIBBON BACK TENSION BLOCK 2.8 REPLACING THE PAPER SENSOR NOTE: Turn the knob until the paper sensor reaches full forward. 2.10 REPLACING THE PINCH ROLLER SHAFT ASSY Page 2.11CORRECTING SKEW PRINTING 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT WARNING! 3.1 HIGH SPEED PC INTERFACE BOARD (B-4800-PC-QM) Page 3.2 CUTTER MODULE (B-4205-QM) Page Page 3.3 MEMORY MODULE 3.3.1 For Old CPU Board 3.3.2 For New CPU PC Board NOTES: 1. 3.4 FANFOLD PAPER GUIDE MODULE (B-4905-FF-QM) 4. MECHANISM DESCRIPTION 4.1 CUTTER DRIVE (CUTTER MODE) 4.2 HARNESS WIRING Fig. 4-3 5. TROUBLESHOOTING Page Page 6. DIAG. TEST OPERATION 6.1 OUTLINE OF THE DIAG. TEST OPERATION Page 6.2 SELF TEST MODE [ 6.2.1 Maintenance Counter Printing ] Fig. 6-1 1) Maintenance Counter 2) Parameters 6.2.2 Automatic Diagnostic Printing The data from 1 to 9 on a sample print is printed. Fig. 6-2 2KANJI ROM Check 1PROGRAM/MASK ROM Check 5Flash Memory Card Check 3EEPROM Check 4DRAM Check 6Sensor 1 Check Page Connector: FCN-781P024-G/P Fig. 6-3 8DIP SW Check NOTE: The DIP switch 1-7 is to be set to 0 (OFF:OPEN) regardless of setting item. 9EXP. I/O Check 6.2.3 Head Broken Element Check [ ] 6-13 EM18-33010A 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE (Revision Date: Dec. 10 99) 6.3 PARAMETER SETTING MODE Page 6.3.1 Feed Length Fine Adjustment 6.3.2 Cut/Strip Position Fine Adjustment 6.3.3 Back Feed Length Fine Adjustment Page Page Fig. 6-14 Strip Position Fine Adjustment Example Page 2. Max. fine adjustment 6.3.4 X Axis Fine Adjustment Page NOTES: 1 Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables (Thermal transfer printing fine adjustment) (Thermal direct printing fine adjustment) 6.3.5 Print Tone Fine Adjustment 2. A changed font code is stored in memory by pressing the [PAUSE] key. 6.3.6 Character Code Selection 2. A changed zero font is stored in memory by pressing the [PAUSE] key. 6.3.7 Font Zero Selection 6.3.8 Control Code Selection NOTES: Refer to the following for the selection of the control codes 1 to 3. 6.3.9 Ribbon Type Selection 6.3.10 Ribbon Motor Drive Voltage Fine Adjustment (Ribbon feed motor voltage fine adjustment) (Ribbon rewind motor voltage fine adjustment) 6.3.11 Strip Wait Status Setting 6.3.12 Stacker Selection NOTE: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables 2. A changed Stacker selection is stored in memory by pressing the [PAUSE] key. 6.3.13 Threshold Manual Fine Adjustment for the Black Mark Sensor Pressing the [RESTART] key onetime is a +0.1V change, up to 4.0V. 6.3.14 Threshold Manual Fine Adjustment for the Feed Gap Sensor How To Calculate Theshold Fine Adjustment Value B A D C 6.3.15 Kanji Code Selection 2. A changed Kanji code is stored in memory by pressing the [PAUSE] key. 6.3.16 Euro Font Code Selection 2. A changed Euro font code is stored in memory by pressing the [PAUSE] key. 6.3.17 Transmission Control Mode Selection 6.3.18 Reset Selection when the INPUT PRIME Signal is ON. 6.4 TEST PRINT MODE 6.4.1 Normal Test Print Page Page Page Page 6.4.2 Process Test Print Page 6.5 SENSOR SETTING MODE 6.5.1 Thermistor Check 6.5.2 Black Mark Sensor Adjustment 6.5.3 Feed Gap Sensor Adjustment 6.5.4 Paper End Setting for Black Mark Sensor 6.5.5 Paper End Setting for Feed Gap Sensor 6.6 RAM CLEAR MODE Page NOTE: Confirm that COMPLETE is displayed, then turn the power off. 6.6.1 Maintenance Counter Clear NOTE: Confirm that COMPLETE is displayed, then turn the power off. 6.6.2 Parameter Clear 7. PROGRAM DOWN LOAD 7.1 DOS VERSION 7.1.1 FLOPPY DISK 7.1.2 SETUP 7.1.3 DOWN LOAD PROCEDURE ) 7.1.4 ERROR CODE 7.2 WINDOWS VERSION 7.2.1 Flopply Disk 7.2.2 Setup and System requirements 7.2.3 Installation Procedure of Down Load Program 7.2.4 Installation Procedure of Firmware