Troubleshooting
If you experience any of the following difficulties while using this unit, check the list below before consulting your nearest TOSHIBA dealer.
Problem:Solution:
No reaction to the remote control.
Connect the product to the power outlet. Point the remote control at the product. Insert the batteries correctly.
Insert new batteries in the remote control.
No video signal on the display device.
Turn on the TV.
Set the TV to the correct external input. Select the correct video resolution. Set TV System of TV correctly
Incorrect or no audio / video signal | If the unit is connected to the unauthorized display device with an HDMITM | |
cable, the audio/video signal may not be output. | ||
on the amplifier/display device via | ||
Ensure the amplifier/display devices setting match the | ||
HDMITM cable. | ||
| player. | |
No | Does the disc contain | |
the TV. | available when the disc does not contain it. | |
| Does the TV support | |
| available when the TV does not support it. |
No audio signal from the loudspeakers of the audio system.
Turn on the audio system.
Set the audio system to the correct external input. Increase the volume level of the audio system.
Cannot play back a disc.
Make sure that the
Make sure that the
Clean the disc.
Cannot connect to the network.
Check that the LAN cable connection is properly made.
Check that the broadband router and/or modem is correctly connected. Check the Network Connection Setting.