Forced Account Codes | Toshiba DKT3001/2001 specs

Advanced Operation

Account Code Calls

Forced Account Codes

Some applications force you to enter an Account Code. These Forced Account Codes may be verified or non-verified, depending upon the application, but in either case, the caller must enter a code before proceeding.

➤To dial using Forced Account Codes

1.Place a call in the normal method.

If the call requires an Account Code, a burst of tone (Success Tone) is heard after dialing the telephone number alerting you to enter the Account Code.

2.Enter the account number.

When the number of digits designated for account codes has been entered, the number is checked against a verified list, if chosen, and the call continues. If the number of digits entered for the account code is not reached or the verified code does not match, then re-order tone is heard and the call is rejected.

You can bypass Forced Account Code requirements with three emergency numbers, including 911. See your CTX System Administrator for these numbers:

1) 911

2)

_______ 3)

_______

Voluntary Account Codes (Verified/Non-Verified)

Voluntary Account Codes are optional. They can be entered during a call and are used for tracking selected calls using SMDR call detail recording option.

If the system is set for Verified Account Codes, station users must enter specific codes when entering the Voluntary Account Code(s) or the code is not validated for the SMDR call report. This does not affect the call.

➤To enter a Voluntary Account Code

Note It’s a good idea to warn the other party that you will be disconnected momentarily when you enter the access code. Once the code is entered, you are reconnected.

1.After accessing a CO line, press &QI7UQ. Your call is interrupted and you hear feature dial tone; you and the other party cannot hear each other.

2.Dial + the account code. After the account code is entered, the connection is restored and the LCD shows the time.

16	Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02

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Toshiba DKT3001/2001 manual Forced Account Codes, Voluntary Account Codes Verified/Non-Verified

Contents

DKT3001/2001 Digital Single Line Telephone User Guide Telecommunication Systems Division Publication Information Toshiba America Information SYSTEMS, INC. Tais Telecommunication Systems Division License Agreement Toshiba America Information Systems, Inc Contents Advanced Operation Iii Appendix Centrex Application Introduction Organization Conventions Conventions Description Related Documents/Media Vii Viii Grand Tour Buttons DKT3001DKT3001 Buttons Fixed Button Definitions Using the DKT3001 DK-SLT in DKT2001 ModeDefinitions DKT2001 Volume Controls for the DKT3001 and DKT2001DKT2001 Buttons Basics Which Dialing Procedure Should I Use?Important Read First Which Outgoing/Incoming Call Features Do I Have? Making a CallHot Dialing Spkr Button Answering a Call Message WaitingHandset Responding to a Lit Msg LED Turning On/Off Message Waiting LED on Another Extension Call Transfer To transfer a call directly to Voice Mail VM Conference Calls To conference callsTo transfer conference control To hold a conference call Connecting Two Outside Lines Adding Voice Mail to a Conference Distinctive Ringing HoldExclusive Hold Consultation Hold Volume Control To adjust the handset volumeTo adjust Ring Tone To adjust handset Beep Tone Basics Account Code Calls Advanced OperationVerified/Non-Verified Account Codes To dial using Forced Account Codes Forced Account CodesVoluntary Account Codes Verified/Non-Verified To enter a Voluntary Account Code Automatic Busy Redial To cancel Automatic Busy RedialTo activate Automatic Busy Redial Automatic Callback To cancel ACBTo set Automatic Callback To cancel background music on your phone speaker To enable background music on your phone speakerBackground Music Call Forward SystemStation Call Forward Categories Call Forward Settings Call Forward Procedures Call Forward Procedure Feature Button SequenceTo change your Pass Code To use the Call Forward button sequence Call Forward Procedure Feature Button Sequence Call Forward Incoming Line Calls To park a call Call Park OrbitsTo retrieve a parked call Call Pickup Feature Codes Call PickupGroup Pickup Page/Internal Call Pickup Call Waiting For Calls On Hold Dialing Description Direct Inward System Access Do Not Disturb Setting DND for Another ExtensionChange Your DND Pass Code Door Locks To unlock a door Door Phones To answer a door phone call Emergency Ringdown Override CallsBusy Override To call/monitor a door phone Do Not Disturb Override Executive OverrideTo use Busy Override To use DND Override Class of Service Override To perform Class of Service OverridePaging Privacy Override All Call Answering aEmergency Redial PrivacySpeed Dial To store a Station Speed Dial Number using an Access Code Make a Call Using Speed DialStore a Station Speed Dial Number Dial String Characters Advanced Speed Dial OperationMeaning Other Voice Mail Features Voice Mail Direct Transfer Feature Codes Feature Access Codes Feature Access Code Sequences Call Forward System Advanced Operation Feature Feature Access Code Sequences Feature Access CodesMessaging Advisory + Index Number + old Code + + new Code + LED Indicator Details DSS Console Overview DSS Button Features Calling a StationTransfer to an Idle Station To transfer a call to an idle station Call Transfer with Camp-on Call Answering Outside LineTo transfer call to a busy station To answer an incoming outside line call to a DSS Console Speed Dial PagingCall Forward Override DSS Override Night Transfer DSS Console Centrex Feature Buttons Centrex ApplicationFlexible Directory Numbering Ringing Repeat Delayed Ringing Index Disa Index