| 10. TROUBLESHOOTING | ||||
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| 10. TROUBLESHOOTING | ||
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| Other | Check | Corrective action |
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| problems |
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| The printer | Did the status | Charge the battery |
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| does not | indicator light | fully. |
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| issue media. | and then go off |
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| at power on? |
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| Is the printer | Turn on the printer. |
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| turned on? |
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| Is the media roll |
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| loaded correctly? | roll correctly. |
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| Is the status | Check the handy |
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| indicator blinking | terminal for an error |
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| or lighting? | status, and take |
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| appropriate action |
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| described in the |
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| handy terminal’s |
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| operating manual. |
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| Is the media | Close the media |
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| cover closed | cover completely. |
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| completely? |
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| Print failure | Is the print head | Clean the print head |
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| dirty? | with the attached |
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| print head cleaner. |
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| Is the media | Replace the media |
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| discolored? | roll with a new one. |
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| Is the specified | Replace the media |
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| media used? | roll with the proper |
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| one. |
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| Are the media | Close the media |
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| cover release | cover so that the |
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| catches locked | media cover release |
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| completely? | catches snap back |
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| into position. |
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10- 2
