Toshiba HD-D1, HD-A1 owner manual Before calling service personnel

Chapter6Others

Before calling service personnel

If you experience any of the following difÞculties while using this unit, check the list below before consulting your nearest Toshiba dealer.

Symptom		Remedy
No power.	.Is the power plug disconnected? Check the power connection.
No picture.	.Is the cable for connecting the player and TV disconnected or not connected properly?
	Check the connections (	page 20 – 23)
	.Switch the input of the connected TV to the signal from the player.
	.When the TV is connected via the component jacks or HDMI jacks, images from the
	player may temporarily not be able to be displayed because of the selected output and
	resolution. Use the V.OUTPUT and RESOLUTION buttons to change the output and
	resolution ( pages 21 and 22).
No sound.	.Is the audio cable disconnected? ( page 20)
	.Is the volume of the device turned down to the minimum level? Check the volume.
	.Switch the audio input of the device connected by the audio cable to the input from the
	player.
	.Set “Digital out SPDIF” or “Digital out HDMI” ( page 53) properly in accordance with
	the connected device and connection procedure.
	.The volume level is set to the minimum. Adjust the volume. ( page 54)
	.Is the HDMI output selected? To listen to HDMI audio, press V.OUTPUT and select HDMI
	output.
Multi channel sound is not	.Set “Speaker Setting” (	page 53) to “5.1ch.”
output.
The disc does not play.	.Make sure the disc type can be played with the player (		page 26).
	.Is the disc dirty or scratched? Check or clean the disc. (		page 27)
	.If the disc is a DVD-RW or DVD-R disc, fi nalize the disc before attempting to play it with
	the player.
	.If the disc includes parent lock support, playback is restricted while the parent lock of
	the player is set. Cancel Parental Lock ( page 56) or change the restriction level.
Playback picture has noise.	.If video from the player is watched via a video recorder or on a TV with a built-in video
	recorder, the copy guard may prevent images from being displayed properly. Be sure to
	connect the player directly to the TV.
The remote control does not	.Are the batteries of the remote control dead? Replace the batteries. ( page 16)
work.	.Make sure the remote control is within range and pointed in the correct direction.
Screen freezes and no	.Pressing the ON/STANDBY button on the player for approximately ten seconds forces
buttons work.	the player to turn off. Turn the player off and then on again.

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