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Toshiba L515, L517 manual Troubleshooting

Models: L517 L515

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Chapter2

Troubleshooting

2-i	Satellite/SatelliteProL510/L515/L517MaintenanceManual

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Toshiba L515, L517 manual Troubleshooting

Contents

Toshibacorporation Disclaimer CopyrightTrademarks Preface Satellite/SatelliteProL510/L515/L517inthismanualThemanualisdividedintothefollowingparts Conventions ReadOnlyMemoryROMTableofContents Procedure1 DiagnosticProgramsReplacementProcedures OverviewScrewTighteningTorque ColorsofScrewShanks SymbolexamplesRemoving the Keyboard Installing the Keyboard 5MDCModule…………………………………………………………………..…….4-19RemovingtheCPU AppendixB HardwareOverview 1HardwareOverview Contents Figures Tables1Features Usingthefollowingsizesofmemorymodules1024MB128M⋅64/800MHZ UniversalSerialBusUSBPortsExternalMonitorPort 1FeaturesWirelessLAN MultipleDigitalMediaCardSlotPCIExpressSlotBTO Features 1IDPartsDescriptionPlacement2ComputerBlockDiagram 3SystemBoardConfigurations 2SystemUnitComponents Hardware OverviewBitdatatransfer BIOSROMFlashEEPROM 2SystemUnitComponents− RTC AllADCssupport44.1K/48K/96KHZsamplerate KBC− LANConnectinterface System Unit Components InchHDD InchHDDDVD-ROM mode CD-ROM mode 4DVDSuperMulti+-RDoubleLayerPowerinputmonitor 5PowerSupplyMonitorsthesupplyvoltagefromtheACadapter BatteryCharge MainBatteryBatteryChargingControl 6BatteriesRTCBattery ThechargingtimeexceedsthefixedlimitTroubleshooting Contents CoolingModule Procedure1TestProgramCheck HDD error code and status 1Outline2Troubleshooting OutlineBasicFlowchart MakesureanypieceofoptionalequipmenthasbeeninstalledYes Anyerrormessagedisplayed?? 2BasicFlowchartOSstarted?? Anyerrordetectedbythe ErrorandperformtheappropriateShootingproceduresinSection2.11 Procedure1PowerIconCheck PowerSupplyLEDsasinthetablesbelow BatteryLED Procedure IftheDCINLEDoff,followthestepsbelowProcedure2ConnectionCheck Procedure3ReplacementCheckSystemBoard Procedure1MessageCheckSystem Board Procedure2 TestProgramCheck 2Troubleshooting2.4SystemBoardProcedure3 ReplacementCheck BootfromtheDOSsystem.Performthefollowingchecks Procedure1MessageCheckProcedure2PartitionCheck HDDProcedure3FormatCheck Problempersists,gotoProcedure3 Check3Problempersists,performCheck4 Display,performCheck5Procedure4TestProgramCheck Code StatusProcedure5ConnectorCheckandReplacementCheck CPUKeyboard Procedure1TestProgramCheckProcedure2ConnectorCheckandReplacementCheck 6KeyboardProcedure3ConnectorCheckandReplacementCheck Procedure1ExternalMonitorCheckProcedure2TestProgramCheck Procedure3.Ifthereisstillanerror,performCheck37Display ODDOpticalDiskDrive Procedure1ODDCleaningCheckTurnoffthepowertothecomputer Thelens8ODDDrive LAN 10AudioTest TroubleshootingCheck4 PerformCheck3 Ifanyerrorisdetectedbythetest,gotoProcedure2CoolingModule PerformCheck411CoolingModule DiagnosticPrograms Ii Page General 1General QuickTest QuickStart2QuickStart CustomizationTestThetestresultwillbedisplayedinthefollowingscreen 2QuickStartCPUSpeedTestStepbyStep 2Runningthecurrenttestitem KeyboardLayouttest ThetestscreenwouldbeshownasbelowHotkeyTest AudioPlayTestUsercanpressanykeytoexittheprogram AudioRecordTestDMIRead DMIWrite10 Theconfirmationscreenisasbelow9 3DSensorTest 10SystemInformation 11ViewLogs 12 Usercanenteronechoicetoviewalogfileinthescreenasfollows 12ExittoUHHDOS 13TheDiagnosticsScreenExplanationDiagnosticsWindows TestRunningStatusandReportPanel14 Diagnostic ProgramsProgramNameandItsVersionServiceDiagnosticVer1.10 TitleBarPauseEnableDisplay‘PAUSE’whenPauseEnableisenabled Overview 16 Options OptionsMenuNotesBatchParametersConfiguration ExittoDOS ExittheServiceDiagnosticsEditorandbacktoDOS3Option 18 Item’sParametersConfiguration Parameters 20 Repeattimesofthetestitem ParametersforthespecifictestitemsLOGParametersSetting SaveBatchParameters22 SpecifyLOGViewer LogDeviceInfoonFailLogfileName DisplayLOGFile24 LOGViewer10LOGFileSample FindthenextcorrespondingstringsgivenThefollowingsectionisasampleoflogfile 26 Subtests 4Subtests3DiagnosticProgramsParity 28 Subtest01CPU 30 SystemTest BasicFunctionalityTestNPUInterruptTest CoprocessorNPUBasicFunctionsTest CPUInformation32 Subtest02BoardsCPUFanSpeedTest Subtest03FANSpeedTestItwillbedisplayedasfollows 34 6MemoryTest Subtest01BIOSROMMemoryTest Subtest02ParitySubtest03Patterns 36 ExtendedMemoryStartAddressMB&ExtendedMemoryEnd Incremental/DecrementTest CASLineTestSubtest04 ExtendedPattern 38 Write/ReadCycleTest TestbyusingbothreadandwriteinstructionsBelowistheparameterdialogwindowoftheextendedpatterntest Subtest07MemoryAddress Subtest05Walking1’sTestSubtest06Walking0’sTest Subtest08RefreshTestThistestitemistocheckwhetherthedatabusworksnormally 40 Subtest11DataBusTest Subtest12MemorySpeedTest7Storage PasswordharddiskStorage Subtest01HDDTestMode-Choosetestmodefromthefollowingoptions 42 Percent-Specifythecoveragerateinpercentageofthetotaldisk Option--SelectsequentialtestorrandomtestDiagnosticRead/Write Percent--Specifythecoveragerateinpercentageofthetotaldisk44 Subtest02ODDSubtest01 TextMode 8Video3DiagnosticProgramsVideo CharacterTest Teststwotypesoffontpatterns Font9*14 Font9*1646 BelowisthetestscreenofTextAttribute TextPageSelectionTextColor 8Video80*25TextMode 48 Subtest02 640*480VGAModeSubtest03VESAVideoModes Subtest04 VESAVideoMemorySubtest05 AGPTest 50 Subtest06 LCDPanelTest Subtest08 ColorPurityTest Subtest07 RegisterTestSubtest09 DirectColorTest 52 Subtest10 DAC/PaletteAddressSubtest01 LANCard CommunicationCOMMSubtest02 Subtest01 Keyboard 54 Peripheral Subtest02 MouseTestSubtest03 LedTest 10PeripheralLedTest CheckwhethertheDeviceledworksnormally ErrorCodesanddescription 56 11ErrorCodesandDescription 3DiagnosticPrograms Board58 FANKeyboard CannotfindIEEE1394 60 Controller EjectError WrongCD-ROMdrive Exitfromthewrongdrive Page QuickTestItemList 12QuickTestItemListReplacementProcedures 4ReplacementProcedures Iii RemovingtheKeyboard InstallingtheKeyboard RemovingtheCCDandMIC InstallingtheCCDandMIC Figures Vii 9TopCover IxTopCoverRemovingtheTopCover 14Removingthetopcover InstallingtheTopCover RemovingtheDisplayAssembly 10DisplayAssemblyReplacement Procedures RestorethenormalcomputerplacementandopenthedisplaypanelDisplay Assembly InstallingtheDisplayAssemblyandODDExtendedBoard18Removingthesystemboard Satellite/SatelliteProL510/L515/L517MaintenanceManual Donottouchorcausedamagetothefaninthecoolingmodule 12CPUCoolingModuleandFanRemovingtheCPUCoolingModuleandFan CPU Cooling Module and Fan 19Removingthefan21Applyingsilicongrease Besuretoconfirmthecorrectpositionforthemodule InstallingtheCPUCoolingModuleandFan12CPUCoolingModuleandFan ConnectthefancabletoCN802onthesystemboardRemovingtheCPUCoolingModuleandFanForVGAModule 24Removingthefan 26Applyingsilicongrease InstallingtheCPUCoolingModuleandFanForVGAModule RemovingtheCPU 13CPURemovetheCPU 13CPU InstallingtheCPUCheckthatthetriangleonthecamisintheunlockposition 31SecuringtheCPU RemovingtheDisplayMask DisplayMaskDisplay Mask LiftupthedisplaymaskInstallingtheDisplayMask 15LCDModule LCDModulesRemovingtheLCDmodule LCD module LCD/ FL cable InstallingtheLCDModule RemovingtheCCDBoardandMIC CCDBoardandMICLifttheMICfromthedisplayrearcover InstallingtheCCDBoardandMIC 16CCDBoardandMICSpeakers,Switchboardandbuttonboard RemovingtheSpeakers,SwitchboardandTouchpadboard17Speakers,Switchboardandbuttonboard4ReplacementProcedures 37RemovingthebuttonboardInstallingtheSpeakers PrecautionsforhandlingtheLCDmodule Apx.AHandlingtheLCDModuleAppendices Also,neverscratchthesurfaceApx.AHandlingtheLCDModule Appendices DonotdisassembletheLCDmodule.Disassemblycancausemalfunctions AppendixB BoardLayout 1SystemBoardFrontView Apx.BBoardLayoutFigureB-2Boardlayoutback Appendices +V3S SystemBoard$5524 +V5SLCM 39 31 +V5SLCM 32 33 34 35 INVPWM3 36 $5529 3738 4027 2526 2833 34 31 32USBP4P CPUSB# 11CN800BatteryConnector9-Pin 12CN802FANConnector3-Pin MAA1 MAA0109 107108 11016 MBDATA7 25 MBDATA9 26 MBDM1MBA3 MBA12MBA11 MBA2MBDQS6 105106 MBDM616CN809ODDConnector13-Pin 17CN812HDDConnector22-Pin 14 10 12 16 22CN6002HotKey/BConnector12-Pin 23CN6005TouchPadConnector4-Pin TPIMDAT529JACK601MICROPhoneConnector6-Pin 28JACK600HeadPhoneConnector6-PinB1 $1286878 B2 $1286879 AppendixD KeyboardScan/CharacterCodes KeyboardScan/CharacterCodesKeyboardScan/CharacterCodes Cap Codeset1 Scancodesdifferbymode 205~207areforJAPANkeyboardonlySet1 WithleftShiftSet2 TableD-4ScancodeswithFnkey Keytop TableD-7No.126keyscancode ThiskeygeneratesonlymakecodesUnitedStatesUSKeyboard JapanJPKeyboardSpanishSPKeyboard KoreanKRKeyboardCanadianBilingualQBKeyboard FrenchFRKeyboardGermanGRKeyboard ItalianITKeyboardPortuguesePTKeyboard TaiwanTCKeyboardApx E Key Layout 11 DU,UE,USInternationalUSEKeyboard ArabicARKeyboardBelgianBEKeyboard RussianRUKeyboardSwiss/SwitzerlandSLKeyboard SwedishSWKeyboardNorwegianNOKeyboard DanishDKKeyboardTurkeyTRKeyboard GreekGKKeyboardCanadianMultinationalCMKeyboard HerbrewHEKeyboardCzechCZKeyboard ScandinavianN5KeyboardHungaryHUKeyboard SlovakianSKKeyboardYugoslaviaYUKeyboard ThaiTHKeyboardUnitedKingdomENKeyboard TurkishFTFKeyboard