Troubleshooting | Toshiba L515, L517 guide

	2Troubleshooting

Chapter2

Troubleshooting

2-i	Satellite/SatelliteProL510/L515/L517MaintenanceManual

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Toshiba L515, L517 manual Troubleshooting

Contents

Toshibacorporation Disclaimer CopyrightTrademarks Preface Satellite/SatelliteProL510/L515/L517inthismanual Themanualisdividedintothefollowingparts Conventions ReadOnlyMemoryROM TableofContents Procedure1 DiagnosticPrograms ReplacementProcedures Overview ScrewTighteningTorque ColorsofScrewShanks SymbolexamplesRemoving the Keyboard Installing the Keyboard 5MDCModule…………………………………………………………………..…….4-19 RemovingtheCPU AppendixB HardwareOverview 1HardwareOverview Contents Figures Tables 1Features Usingthefollowingsizesofmemorymodules 1024MB128M⋅64/800MHZ UniversalSerialBusUSBPorts ExternalMonitorPort 1FeaturesWirelessLAN MultipleDigitalMediaCardSlot PCIExpressSlotBTO Features 1IDPartsDescriptionPlacement 2ComputerBlockDiagram 3SystemBoardConfigurations 2SystemUnitComponents Hardware Overview Bitdatatransfer BIOSROMFlashEEPROM 2SystemUnitComponents − RTC AllADCssupport44.1K/48K/96KHZsamplerate KBC − LANConnectinterface System Unit Components InchHDD InchHDD DVD-ROM mode CD-ROM mode 4DVDSuperMulti+-RDoubleLayer Powerinputmonitor 5PowerSupplyMonitorsthesupplyvoltagefromtheACadapter BatteryCharge MainBatteryBatteryChargingControl 6Batteries RTCBattery Thechargingtimeexceedsthefixedlimit Troubleshooting Contents CoolingModule Procedure1TestProgramCheck HDD error code and status 1Outline2Troubleshooting Outline BasicFlowchart Makesureanypieceofoptionalequipmenthasbeeninstalled Yes Anyerrormessagedisplayed?? 2BasicFlowchartOSstarted?? Anyerrordetectedbythe Errorandperformtheappropriate ShootingproceduresinSection2.11 Procedure1PowerIconCheck PowerSupplyLEDsasinthetablesbelow BatteryLED Procedure IftheDCINLEDoff,followthestepsbelow Procedure2ConnectionCheck Procedure3ReplacementCheck SystemBoard Procedure1MessageCheckSystem Board Procedure2 TestProgramCheck 2Troubleshooting2.4SystemBoardProcedure3 ReplacementCheck BootfromtheDOSsystem.Performthefollowingchecks Procedure1MessageCheckProcedure2PartitionCheck HDD Procedure3FormatCheck Problempersists,gotoProcedure3 Check3Problempersists,performCheck4 Display,performCheck5 Procedure4TestProgramCheck Code Status Procedure5ConnectorCheckandReplacementCheck CPU Keyboard Procedure1TestProgramCheckProcedure2ConnectorCheckandReplacementCheck 6Keyboard Procedure3ConnectorCheckandReplacementCheck Procedure1ExternalMonitorCheckProcedure2TestProgramCheck Procedure3.Ifthereisstillanerror,performCheck3 7Display ODDOpticalDiskDrive Procedure1ODDCleaningCheckTurnoffthepowertothecomputer Thelens 8ODDDrive LAN 10AudioTest TroubleshootingCheck4 PerformCheck3 Ifanyerrorisdetectedbythetest,gotoProcedure2CoolingModule PerformCheck4 11CoolingModule DiagnosticPrograms Ii Page General 1General QuickTest QuickStart2QuickStart CustomizationTest Thetestresultwillbedisplayedinthefollowingscreen 2QuickStart CPUSpeedTestStepbyStep 2Runningthecurrenttestitem KeyboardLayouttest Thetestscreenwouldbeshownasbelow HotkeyTest AudioPlayTest Usercanpressanykeytoexittheprogram AudioRecordTestDMIRead DMIWrite 10 Theconfirmationscreenisasbelow 9 3DSensorTest 10SystemInformation 11ViewLogs 12 Usercanenteronechoicetoviewalogfileinthescreenasfollows 12ExittoUHHDOS 13TheDiagnosticsScreenExplanationDiagnosticsWindows TestRunningStatusandReportPanel 14 Diagnostic ProgramsProgramNameandItsVersionServiceDiagnosticVer1.10 TitleBar PauseEnableDisplay‘PAUSE’whenPauseEnableisenabled Overview 16 Options OptionsMenuNotes BatchParametersConfiguration ExittoDOS ExittheServiceDiagnosticsEditorandbacktoDOS3Option 18 Item’sParametersConfiguration Parameters 20 Repeattimesofthetestitem Parametersforthespecifictestitems LOGParametersSetting SaveBatchParameters 22 SpecifyLOGViewer LogDeviceInfoonFailLogfileName DisplayLOGFile 24 LOGViewer 10LOGFileSample FindthenextcorrespondingstringsgivenThefollowingsectionisasampleoflogfile 26 Subtests 4Subtests3DiagnosticProgramsParity 28 Subtest01CPU 30 SystemTest BasicFunctionalityTest NPUInterruptTest CoprocessorNPUBasicFunctionsTest CPUInformation 32 Subtest02Boards CPUFanSpeedTest Subtest03FANSpeedTestItwillbedisplayedasfollows 34 6MemoryTest Subtest01BIOSROMMemoryTest Subtest02Parity Subtest03Patterns 36 ExtendedMemoryStartAddressMB&ExtendedMemoryEnd Incremental/DecrementTest CASLineTestSubtest04 ExtendedPattern 38 Write/ReadCycleTest TestbyusingbothreadandwriteinstructionsBelowistheparameterdialogwindowoftheextendedpatterntest Subtest07MemoryAddress Subtest05Walking1’sTestSubtest06Walking0’sTest Subtest08RefreshTest Thistestitemistocheckwhetherthedatabusworksnormally 40 Subtest11DataBusTest Subtest12MemorySpeedTest 7Storage PasswordharddiskStorage Subtest01HDD TestMode-Choosetestmodefromthefollowingoptions 42 Percent-Specifythecoveragerateinpercentageofthetotaldisk Option--Selectsequentialtestorrandomtest DiagnosticRead/Write Percent--Specifythecoveragerateinpercentageofthetotaldisk 44 Subtest02ODD Subtest01 TextMode 8Video3DiagnosticProgramsVideo CharacterTest Teststwotypesoffontpatterns Font9*14 Font9*16 46 BelowisthetestscreenofTextAttribute TextPageSelection TextColor 8Video80*25TextMode 48 Subtest02 640*480VGAMode Subtest03VESAVideoModes Subtest04 VESAVideoMemory Subtest05 AGPTest 50 Subtest06 LCDPanelTest Subtest08 ColorPurityTest Subtest07 RegisterTestSubtest09 DirectColorTest 52 Subtest10 DAC/PaletteAddress Subtest01 LANCard CommunicationCOMMSubtest02 Subtest01 Keyboard 54 Peripheral Subtest02 MouseTest Subtest03 LedTest 10PeripheralLedTest CheckwhethertheDeviceledworksnormally ErrorCodesanddescription 56 11ErrorCodesandDescription 3DiagnosticPrograms Board 58 FAN Keyboard CannotfindIEEE1394 60 Controller EjectError WrongCD-ROMdrive Exitfromthewrongdrive Page QuickTestItemList 12QuickTestItemList ReplacementProcedures 4ReplacementProcedures Iii RemovingtheKeyboard InstallingtheKeyboard RemovingtheCCDandMIC InstallingtheCCDandMIC Figures Vii 9TopCover IxTopCoverRemovingtheTopCover 14Removingthetopcover InstallingtheTopCover RemovingtheDisplayAssembly 10DisplayAssemblyReplacement Procedures Restorethenormalcomputerplacementandopenthedisplaypanel Display Assembly InstallingtheDisplayAssemblyandODDExtendedBoard 18Removingthesystemboard Satellite/SatelliteProL510/L515/L517MaintenanceManual Donottouchorcausedamagetothefaninthecoolingmodule 12CPUCoolingModuleandFanRemovingtheCPUCoolingModuleandFan CPU Cooling Module and Fan 19Removingthefan 21Applyingsilicongrease Besuretoconfirmthecorrectpositionforthemodule InstallingtheCPUCoolingModuleandFan12CPUCoolingModuleandFan ConnectthefancabletoCN802onthesystemboard RemovingtheCPUCoolingModuleandFanForVGAModule 24Removingthefan 26Applyingsilicongrease InstallingtheCPUCoolingModuleandFanForVGAModule RemovingtheCPU 13CPURemovetheCPU 13CPU InstallingtheCPUCheckthatthetriangleonthecamisintheunlockposition 31SecuringtheCPU RemovingtheDisplayMask DisplayMaskDisplay Mask Liftupthedisplaymask InstallingtheDisplayMask 15LCDModule LCDModulesRemovingtheLCDmodule LCD module LCD/ FL cable InstallingtheLCDModule RemovingtheCCDBoardandMIC CCDBoardandMICLifttheMICfromthedisplayrearcover InstallingtheCCDBoardandMIC 16CCDBoardandMIC Speakers,Switchboardandbuttonboard RemovingtheSpeakers,SwitchboardandTouchpadboard 17Speakers,Switchboardandbuttonboard4ReplacementProcedures 37Removingthebuttonboard InstallingtheSpeakers PrecautionsforhandlingtheLCDmodule Apx.AHandlingtheLCDModule Appendices Also,neverscratchthesurface Apx.AHandlingtheLCDModule Appendices DonotdisassembletheLCDmodule.Disassemblycancausemalfunctions AppendixB BoardLayout 1SystemBoardFrontView Apx.BBoardLayout FigureB-2Boardlayoutback Appendices +V3S SystemBoard$5524 +V5SLCM 39 31 +V5SLCM 32 33 34 35 INVPWM3 36 $5529 3738 40 27 2526 28 33 34 31 32USBP4P CPUSB# 11CN800BatteryConnector9-Pin 12CN802FANConnector3-Pin MAA1 MAA0 109 107108 110 16 MBDATA7 25 MBDATA9 26 MBDM1 MBA3 MBA12MBA11 MBA2 MBDQS6 105106 MBDM6 16CN809ODDConnector13-Pin 17CN812HDDConnector22-Pin 14 10 12 16 22CN6002HotKey/BConnector12-Pin 23CN6005TouchPadConnector4-Pin TPIMDAT5 29JACK601MICROPhoneConnector6-Pin 28JACK600HeadPhoneConnector6-PinB1 $1286878 B2 $1286879 AppendixD KeyboardScan/CharacterCodes KeyboardScan/CharacterCodes KeyboardScan/CharacterCodes Cap Codeset1 Scancodesdifferbymode 205~207areforJAPANkeyboardonly Set1 WithleftShiftSet2 TableD-4ScancodeswithFnkey Keytop TableD-7No.126keyscancode Thiskeygeneratesonlymakecodes UnitedStatesUSKeyboard JapanJPKeyboard SpanishSPKeyboard KoreanKRKeyboard CanadianBilingualQBKeyboard FrenchFRKeyboard GermanGRKeyboard ItalianITKeyboard PortuguesePTKeyboard TaiwanTCKeyboardApx E Key Layout 11 DU,UE,USInternationalUSEKeyboard ArabicARKeyboard BelgianBEKeyboard RussianRUKeyboard Swiss/SwitzerlandSLKeyboard SwedishSWKeyboard NorwegianNOKeyboard DanishDKKeyboard TurkeyTRKeyboard GreekGKKeyboard CanadianMultinationalCMKeyboard HerbrewHEKeyboard CzechCZKeyboard ScandinavianN5Keyboard HungaryHUKeyboard SlovakianSKKeyboard YugoslaviaYUKeyboard ThaiTHKeyboard UnitedKingdomENKeyboard TurkishFTFKeyboard