Toshiba L630, L635 drive, object, facing up, Chapter 2, others do not, Some CD/DVD/BDs, Operating Basics, CD/DVD/BD in the, run correctly, but, Refer to Chapter 3

L630/L635

BD Combo Drive

For more information, refer to Chapter 4, Operating Basics.

Problem	Procedure
You cannot access a	Make sure the drive’s drawer is securely closed.
CD/DVD/BD in the	Press gently until it clicks into place.
drive
	Open the drawer and make sure the CD/DVD/BD
	is properly seated. It should lie flat with the label
	facing up.
	A foreign object in the drawer could block laser
	light from reading the CD, DVD, or BD. Make
	sure there is no obstruction. Remove any foreign
	object.
	Check whether the CD/DVD/BD is dirty. If it is,
	wipe it with a cleaning cloth dipped in water or a
	neutral cleaner. See the Media Care section in
	Chapter 4, for details on cleaning.
Some CD/DVD/BDs	The software or hardware configuration may be
run correctly, but	causing a problem. Make sure the hardware
others do not	configuration matches your software’s needs.
	Check the CD/DVD/BD’s documentation.
	Check the type of CD/DVD/BD you are using.
	Refer to Chapter 3, Hardware, Utilities and
	Options, for more information.
	Check the region code on the CD/DVD/BD. It
	must match that on the drive. Region codes are
	listed in the Optical Disc Drive section in
	Chapter 2, The Grand Tour.

Cannot write correctly If you have trouble writing, make sure you are observing the following precautions:

■Use only media recommended by TOSHIBA

■Do not use the mouse or keyboard during writing.

■Use only the software supplied with the computer for recording.

■Do not run or start other software during writing.

■Do not jar the computer during writing.

■Do not connect/disconnect external devices or install/remove internal cards during writing.

If problems persist, contact your dealer.

User’s Manual 8-9