If Something Goes Wrong

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DVD operating problems

The Windows® operating system wireless management facility does not work.

If you are using an external Wi-Fi®adapter (an ExpressCard™, USB adapter, or other variety), check if the adapter comes with its own management utility. If it does, the utility may be disabling the Windows® operating system wireless management facility, in which case you must use the adapter's management utility. If the documentation that accompanies the adapter does not provide enough information to determine if this is the case, contact that vendor's support group for further advice.

DVD operating problems

If you experience a problem playing DVDs, you may be able to fix the problem yourself.

For general problems playing a DVD title, try the following steps:

1Verify that the disc is in a format that the drive supports.

2Ensure that the disc is properly inserted in the drive tray.

3Use the Toshiba DVD Player software that came with your computer to view DVD movies.

4Clean the disc and try again.

A dirty drive can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned.

5Verify that your computer recognizes your optical drive by clicking Start, and then Computer. The optical drive should appear in the list.

6See “Checking device properties” on page 178 for instructions on using Device Manager to view the optical drive properties.

7Check the Toshiba Web site for new information on optical drives and their operation.

Ablank screen appears while watching a DVD-ROM movie or title.

Change the setting for when to turn off the display using the following steps:

1Click Start, Control Panel, System and Maintenance, and then Power Options.

2Click Choose when to turn off the display.

3Select Never on When to turn off the display.