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Toshiba P200D, P205D Fingerprint Authentication Utility, Fingerprint utility limitations, Fingerprint Enrollment, Fingerprint Logon, Power-onSecurity, Control Center, Password Bank

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	Contents

	Fingerprint Authentication Utility...........................	156
	Fingerprint utility limitations ...........................	157
	Fingerprint Enrollment ....................................	157
	Fingerprint Logon ...........................................	158
	Power-on Security ..........................................	159
	Control Center.................................................	160
	Password Bank ...............................................	162
	Care and maintenance of your fingerprint
	reader .......................................................	165
	Fingerprint reader limitations ..........................	167
	ConfigFree®...........................................................	167
	Getting Started................................................	168
	ConfigFree® Utilities........................................	168
Chapter 6: If Something Goes Wrong....................................		171
	Problems that are easy to fix ................................	171
	Problems when you turn on the computer............	172
	The Windows® operating system is not working ..	175
	Using Startup options to fix problems ............	175
	Internet problems ...........................................	176
	The Windows® operating system can
	help you ....................................................	177
	Resolving a hardware conflict ...............................	177
	A plan of action...............................................	177
	Fixing a problem with Device Manager ...........	178
	Memory problems ..........................................	179
	Power and the batteries ..................................	180
	Keyboard problems.........................................	181
	Display problems ............................................	181
	Disk drive problems ........................................	184
	Optical drive problems ....................................	185
	Sound system problems .................................	186
	ExpressCard™ problems.................................	187
	Printer problems.............................................	189
	Modem problems............................................	189
	Wireless networking problems........................	190

Contents

Satellite® P200D/P205D Series User’s Guide Model: Satellite® P200D/P205D Series Protection of Stored Data Critical Applications Industry Canada Requirement FCC requirements Disconnection Instructions for IC CS-03Certified Equipment Wireless Interoperability Wireless LAN and Your Health Regulatory Information Canada – Industry Canada (IC) EU Declaration of Conformity VCCI Class B Information Modem Warning Notice Using this Equipment in Japan Device Authorization Radio Approvals for Wireless Devices Page Page Page Approved Countries/Regions for use for the Toshiba Mini PCI Wireless LAN Card Bluetooth® Wireless Technology Interoperability Approved Countries/Regions for use (Bluetooth® wireless technology) Bluetooth® Wireless Technology and Your Health Regulatory statements Using this Equipment in Japan 2.4FH1 Device Authorization Optical Drive Safety Instructions Copyright Export Administration Regulation Notice Trademarks Computer Disposal Information Contents This guide Safety icons Other icons used Other documentation Using the computer for the first time Opening the display panel Your computer’s features and specifications Turning on the power Adding memory (optional) Customizing your computer’s settings Caring for your computer Cleaning the computer Moving the computer Using a computer lock Running the computer on battery power Battery Notice Power management Using additional batteries Charging batteries Surfing the Internet Internet features Uploading to, and downloading files from, the Internet Exploring audio features Fingerprint Authentication Utility Fingerprint utility limitations Fingerprint Enrollment Fingerprint Logon Power-onSecurity DVD operating problems Develop good computing habits Data and system configuration backup in the Windows® operating system If you need further assistance Introduction This guide Safety icons Other documentation Service options Getting Started Selecting a place to work Getting Started ❖Extreme heat, cold, or humidity ❖Liquids and corrosive chemicals Keeping yourself comfortable Precautions Selecting a place to work ❖Never turn off the computer if a drive light indicates a drive is active ❖Scan all new files for viruses Important information on your computer’s cooling fan ❖Never cover your computer or AC adaptor with any object Setting up your computer Registering your computer with Toshiba Adding optional external devices Connecting to a power source To connect AC power to the computer: 1Connect the power cord/cable to the AC adaptor (Sample Illustration) Connecting the power cord/cable to the AC adaptor 2 Plug the AC adaptor cord into the DC-INon the side of the computer Charging the main battery Using the computer for the first time Using the computer for the first time Your computer’s features and specifications This information applies to all the features and icons described in this guide Below are examples of some of the many possible icons used on your computer: (Sample Illustration) System icons Adding memory (optional) 2Click Shut Down (Sample Illustration) Removing the memory module slot cover 7Remove the memory module slot cover If a shield plate is present, carefully remove the small screws that secure it 10Carefully remove the shield plate 12Locate an empty memory module slot on the underside of the computer Page Page “Checking total memory” on page Removing a memory module If you need to remove a memory module: Complete steps to shut down the computer and open the memory module slot cover Checking total memory 1Click Start, Control Panel, and then System. The System window appears Memory (RAM) Hard Drive Recovery Utilities Creating Recovery CDs/DVDs Recovery Disc Creator All Programs DVD Create Hard Disk Drive Recovery options Hard Disk Drive Recovery using the recovery partition Recovering the original factory image (recommended recovery method) On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software The Recovery of Factory Default Software screen appears (Sample Image) Recovery of Factory Default Software screen Erasing the hard disk Erase the hard disk To recover only your C: drive: On the Toshiba Recovery Wizard Screen, select 2Select Recover without changing the hard drive partitions 3Click Next to begin the restoration 4Press any key on your keyboard to restart the computer 5Press any key on your keyboard to restart the computer Hard Disk Drive Recovery using the Recovery media “Creating Recovery CDs/DVDs” on page 2When the initial screen displays, press F12. The boot menu appears Using the arrow keys, select the Using the TouchPad™ Using the TouchPad™ direction Scrolling with the TouchPad™ Control buttons Disabling or enabling the TouchPad™ Using the Dual Mode Pad Using the Dual Mode Pad Enabling Dual Mode Control Panel Mouse Device Settings Using external display devices Connecting the display device Selecting video cables Connecting an HDMI-compatibletelevision or VCR/DVD player Apply Connecting the sound to a TV or stereo system Connecting a standard television, projector, or VCR/DVD player Adjusting the Display Properties Personalize Display Settings Screen resolution Connecting an external monitor or projector Directing the display output when you turn on the computer Page Using an external keyboard Using a mouse Connecting a printer Connecting a printer Setting up a printer Connecting an optional external diskette drive Turning off the computer Hibernation mode Sleep mode For information on using Sleep, see “Using and configuring Sleep mode” on page Using the Shut Down command Use the following steps to turn off your computer using the Shut Down command: Turning off the computer more quickly 1Click Start, Control Panel, System and Maintenance, and then Power Options Change plan settings 3Click Change advanced power settings Power buttons and lid ❖Lid close action Shut down ❖Power button action ❖Start menu power button Restarting your computer 2Click Hibernate Configuring Hibernation mode options 5Select Hibernate for the options you want Starting again from Hibernation mode Using and configuring Sleep mode Sleep Configuring Sleep mode options Put the computer to sleep On battery Plugged in Never 4Click Change advanced power settings Customizing your computer’s settings Caring for your computer Moving the computer Using a computer lock Learning the Basics Computing tips Using the keyboard Using the keyboard Character keys Ctrl, Fn, and Alt keys Function keys Starting a program Accessories WordPad Close Starting a program from Windows® Explorer 2Click Accessories Saving your work Saving your work Saving files File Save 2Click Browse folders Printing your work Backing up your work Using the optical drive Optical drive components The optical drive is located on the side of the computer Your optical drive may look like this: (Sample Illustration) Optical drive Drive Media control buttons Internet browser button Media button Play/Pause button Stop button 4 Grasp the tray and pull it fully open (Sample Illustration) Drive tray fully extended 5Hold the disc by its edges and check that it is free of dust “Caring for CD or DVD discs” on page 6Place the disc carefully in the disc tray, label side up Playing an audio CD ❖To play the CD or to pause, click the Play/Pause button ❖To stop the CD, click the Stop button Playing optical media 1Click Start, and then Computer 2Click the optical drive icon Removing a disc with the computer on To remove a disc (CD or DVD) with the computer turned on: 1Press the eject button on the drive 3Gently press the tray in to close it Removing a disc with the computer off Toshiba’s online resources Mobile Computing Toshiba’s energy-saverdesign Running the computer on battery power Battery Notice “Maintaining your battery” on page page The computer also has an internal real-time-clock(RTC) battery The RTC battery charges only while the computer is powered on Charging batteries Charging batteries Charging the main battery The battery may not start charging immediately under the following conditions: ❖The battery is extremely hot or cold ❖The battery is almost completely discharged Monitoring main battery power AC power supply replacing the main battery light ( ) (Sample Illustration) Power and battery light locations Determining remaining battery power calculations What to do when the main battery runs low When the main battery runs low you can: ❖Plug the computer into an external power source and recharge the main battery Setting battery notifications 1Click Start, Control Panel, Mobile PC, and then Power Options Battery Conserving battery power Power Plans Create a Power Plan Change Plan Settings Change Advanced Settings Save Changes Using a hot key to set the Power Plan Changing the main battery Page Inserting a charged battery To insert a battery: 2Insert the charged battery into the slot until the latch clicks (Sample Illustration) Inserting the battery Taking care of your battery Taking care of your battery Maintaining your battery Disposing of used batteries Traveling tips Exploring the desktop Exploring the desktop Finding your way around the desktop (Sample Image) Windows® operating system desktop Icons Various icons are initially displayed on your system desktop, for example: Start button Taskbar Notification Area Setting up for communications Setting up for communications Connecting a modem to a telephone line Connecting your computer to a network Accessing a network Setting up the connection Dial Up Connect How to disable the Ethernet LAN port 1Click Start, Control Panel, System and Maintenance, and then System An overview of using the Internet The World Wide Web Internet Service Providers Connecting to the Internet Surfing the Internet Internet features Exploring audio features Web Cam Using an ExpressCard™ Using the Bridge Media Adapter Slot Inserting memory media Removing memory media Using the i.LINK® port Utilities TOSHIBA Assist Utilities Connect 140 Utilities Secure Protect & Fix 142 Utilities Optimize TOSHIBA Application Installer Setting passwords Using a supervisor password Setting a supervisor password To set a supervisor password: 1Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist 2On the left side, click the Secure tab 146 Utilities 6Click OK A pop-upscreen appears asking for the User Password Mode ❖Able to run HwSetup—Usercan change the hardware configuration Unable to run User Password Password Deleting a user password TOSHIBA PC Diagnostic Tool Utility TOSHIBA SD™ Memory Card Format Utility Mouse Utility TOSHIBA Hardware Setup Boot Priority Keyboard USB LAN TOSHIBA Zooming Utility TOSHIBA Button Support CD/DVD Drive Acoustic Silencer TOSHIBA Accessibility Fingerprint Authentication Utility Fingerprint Authentication Utility Fingerprint utility limitations Fingerprint Enrollment Enroll or Edit Fingerprints 1Click Start, All Programs, Protector Suite QL, and then Control Center Fingerprint Logon Power-onSecurity Enabling Power-onSecurity 160 Utilities 1Open the Control Center and go to Settings - System Settings Fingerprint Management Control Center Fingerprints Enroll or edit current user’s fingerprint Settings User Power-on 162 Utilities Elevate Administrative Privileges for User Password Bank Biomenu User Settings Registering a new Web page or dialog Register Replaying a registered Web page or dialog 2Select Registered Sites Password bank 164 Utilities Replaying a registered dialog Editing an existing registration 3Select Registrations Edit Delete How to Delete the Fingerprint Data 2Click Fingerprints then Delete Remove Care and maintenance of your fingerprint reader 166 Utilities ConfigFree® 168 Utilities Getting Started Starting ConfigFree® ❖Click Start, All Programs, Toshiba, Networking, and then ConfigFree ❖Double-clickthe ConfigFree icon in the Notification Area Profile Settings Internet settings Devices TCP/IP 170 Utilities Profile 3Click Open Settings Add Problems that are easy to fix Problems when you turn on the computer Problems when you turn on the computer The computer starts but when you press a key nothing happens “Problems that are easy to fix” on page “Resolving a hardware conflict” on page The computer displays the The computer displays the Non-Systemdisk or disk error message The AC power light is blinking Step-Charging the computer’s battery Ask Iris The Windows® operating system is not working Description Internet problems My Internet connection is very slow My browser cannot find the URL address I typed in My browser cannot find a site I bookmarked Resolving a hardware conflict Resolving conflicts There are several things you can do to resolve hardware conflicts: ❖Get the most recent drivers from the manufacturer ❖Disable the device For an older device, remove it from the computer Resources Memory problems Power and the batteries The battery appears not to power the computer for as long as it usually does Keyboard problems Nothing happens when you press the keys on the external keyboard Restart Display problems The screen is blank If you are using an external monitor: ❖Check that the monitor is turned on ❖Try adjusting the contrast and brightness controls on the external monitor The screen does not look right Windows Color and Appearance The built-inscreen flickers 2Click Personalize, and then Display Settings Small bright dots appear on your TFT display when you turn on your computer Disk drive problems Error-checking Tools Check now Your hard disk seems very slow Your data files are damaged or corrupted Some programs run correctly but others do not A diskette will not go into the optional external diskette drive The drive cannot read a diskette Optical drive problems You press the disc eject button, but the drive tray does not slide out Make sure a program is not accessing the drive and preventing it from ejecting Some discs run correctly but others do not Sound system problems No sound is coming from the computer’s speakers The computer emits a loud, high-pitchednoise ExpressCard™ problems ExpressCard™ checklist Resolving ExpressCard™ problems The slot appears to be dead. ExpressCards™ that used to work no longer work The computer stops working (hangs) when you insert an ExpressCard™ Follow this procedure before you remove an ExpressCard™: 1Click the Safely Remove Hardware icon in the Notification Area The Safely Remove Hardware screen appears 2Click Safely remove for the device you want to swap Printer problems The printer will not print The printer will not print what you see on the screen Modem problems The modem will not receive or transmit properly The modem is on, set up properly but still does not transmit or receive data Wireless networking problems Network 2 Click View Status Details DHCP Enabled 3 At the top-leftof the Start menu, click cmd.exe 4 Enter PING 192.168.1.1 at the command prompt, and press Special considerations for the Windows® operating system Wireless Network 2Click Connect to a network DVD operating problems Develop good computing habits Read the user’s guides Data and system configuration backup in the Windows® operating system Saving system configuration with Restore Points 1Click Start, All Programs, Accessories, System Tools, and then System Restore 2Click open System Protection Back Backing up your data or your entire computer with the Windows® operating system 2Click Start 3Click Control Panel 4Click System and Maintenance 5Click Backup and Restore Center General tips for installing hardware and software If you need further assistance Other Toshiba Internet Web sites Toshiba’s worldwide offices Toshiba’s worldwide offices United States The Rest of Europe Hot Key Cards Hot Key Cards Using the Hot Key Cards Application Cards Using the Application Cards Card Case Page Hot key functions Password security Power plan Page This TOSHIBA Card or hot key places the computer into Hibernation mode (Sample Image) Hibernation options ❖To enable Hibernation mode, select Display modes Display brightness This TOSHIBA Card decreases or increases the screen brightness Selecting this Card or pressing either hot key displays the following options: (Sample Image) Display brightness Disabling or enabling wireless devices The wireless modes are: ❖ Wi-Fi® enabled—Enablesjust the Wi-Fi® module ❖Bluetooth® enabled—Enablesjust the Bluetooth® module Disabling or enabling the TouchPad™ or Dual Mode Pad Changing screen resolution Keyboard hot key functions This hot key turns the TOSHIBA Zooming Utility to zoom-out in Power Cord/Cable Connectors USA and Canada AustraliaEurope Acronyms Glossary DOS DPI DSTN DVD-ROM Terms baud rate bits per second BIOS (basic input/output system) — Basic instructions, stored in read bits per second (bps) baud rate boot disk — See system disk boot disk bus speed cache 224 Glossary character chip color palette — A set of specified colors that establishes the colors that can be displayed on the screen at a particular time device device driver directory — See folder disable — To turn a computer option off. See also enable disk 226 Glossary double-density download upload drag file extension file name format function keys hardware — The physical components of a computer system. Compare 228 Glossary hot key hot swapping icon internal device — See device local area network — See LAN memory RAM ROM microprocessor — See central processing unit (CPU) 230 Glossary non-system system disk optical drive palette — See color palette connection to a network or a peripheral device processor — See central processing unit (CPU) processor application, utility properties — The attributes of an object or device. For example, the 232 Glossary select shortcut — See keyboard shortcut shortcut software — See program. Compare hardware Web World Wide Web (www) Index Index network connection 126 set up computer caring for 84 cleaning 84 moving non-systemdisk or disk error message not accessing disk drives 173 running on battery power 103 setting up 39 236 Index Page 238 Index power source 41 connecting powering down using Hibernation 78 using Shut Down 76 using Sleep precautions 37 primary button 62 printer Page 240 Index Help and Support 177 problem solving Windows® operating system desktop Windows® Start menu 89 wireless networking 128 Wizards Dial-UpNetworking Wizard 126 World Wide Web