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Getting Started
Recovering the Internal Storage Drive

Refresh your PC (with user’s data)

Using “Refresh your PC” recovers your internal storage
drive to factory default state and attempts to save your
data. Toshiba does not guarantee successful data back-
up. Please make a complete back up of your data to
external media before executing the recovery. For more
information, see “Backing up your work” on page 84.
During the recovery process your computer must be
connected to an external power source via the AC
adaptor.
You can recover the factory default software (refresh your
PC), while the computer will attempt to back up your data
using the utilities stored on your computer’s internal storage
drive:
TECHNICAL NOTE: Your data will be copied into the
backup folder. All of the data will be moved to this folder
during the recovery process, however the current
directory structure will be retained.
1From the Start or Desktop screen, move your pointer to
the upper-right corner of the screen or swipe in from the
right edge.
2When the Windows® charms appear click or touch the
Settings ( ) charm.
NOTE