Others
Troubleshooting
If you experience any of the following issues while using the gigabeat, check the following guide for the possible cause before requesting service.
Issue | Cause | Solution | Refer |
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The gigabeat | The BATTERY switch | Set the BATTERY switch | |
doesn’t power up. | is set to “OFF”. | to “ON”. |
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The button doesn’t | There is insufficient | Connect the AC adapter |
|
work. | power remaining in | and charge the | |
| the | battery. |
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| The gigabeat is in lock | Reset the Lock switch | |
| mode. | to cancel the lock mode. |
|
| The gigabeat is | The gigabeat cannot be |
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| connected to a PC. | operated while | |
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| connected to a PC. |
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The battery is | The | Replace with a new |
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consumed quickly | has failed. | battery. To replace the |
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after charge. |
| ||
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| TOSHIBA Customer |
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| Service. |
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Playback will not | There is no track. | Use Windows Media |
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work. |
| Player 10 to transfer | |
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| tracks. |
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There is no sound. | The Earbuds are not | Check the connection |
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| connected properly. | between the Earbuds | - |
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| and main unit. |
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| The volume is set to | Adjust the volume. | |
| the minimum. |
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| |
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The charge | The BATTERY switch | Set the BATTERY switch | |
indicator doesn’t | is set to “OFF”. | to “ON”. |
|
illuminate, while | The gigabeat is not | Check the connection |
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charging. | connected properly. | between the AC | |
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| adapter/AC cable and | |
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| |
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| the main unit. |
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| Outside the specified | Charge within the |
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| |||
| range. | range. |
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