L500/L505/L500D/L505D

 

 

 

 

 

 

 

Problem

Procedure

 

 

 

 

Slow performance

The files on the hard disk drive may be

 

 

fragmented - in this instance you should run the

 

 

Disk Defragmentation utility to check the

 

 

condition of your files and the hard disk drive.

 

 

Please refer to the operating system’s

 

 

documentation or online Help File for further

 

 

information on operating and using the Disk

 

 

Defragmentation utility.

 

 

 

 

 

As a last resort you should reformat the hard disk

 

 

drive and then reload the operating system and

 

 

all other files and data. If you are still unable to

 

 

resolve the problem, contact your reseller, dealer

 

 

or service provider.

 

 

 

DVD Super Multi drive

For further information, please refer to Chapter 4, Operating Basics.

ProblemProcedure

You cannot access a Make sure the drive’s disc tray is securely closed - CD/DVD in the drive press it gently into the computer until it clicks into

place.

Open the drive’s disc tray and ensure the CD or DVD is properly seated - it should lie flat with the label facing upwards.

A foreign object in the drive’s disc slot could block laser light from reading the CD or DVD - remove any foreign objects or obstructions that may be present.

Check whether the CD or DVD is dirty - if it is, wipe it with a clean cloth lightly dipped in water or a neutral cleaner. Please refer to the Media care section in Chapter 4 for further details on cleaning the media.

User’s Manual

9-9