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Utilities
TOSHIBA Assist
The TOSHIBA Assist offers four categories of options:
❖
Connect
❖
Secure
❖
Protect & Fix
❖
Optimize
Connect
The features available in this category are:
❖
ConfigFree
®
Connectivity Doctor
❖
Bluetooth
®
Settings
(Sample Image) TOSHIBA Assist window – Connect tab
Contents
Main
Model: Tecra A11 Series Recordable and/or ReWritable Drive(s) and Associated Software Warranty
Protection of Stored Data
Critical Applications
FCC Notice Declaration of Conformity Information
Industry Canada Requirement
FCC requirements
Telephone Company Procedures
If Problems Arise
Disconnection
Fax Branding
Alarm Equipment
Instructions for IC CS-03 Certified Equipment
Wireless Interoperability
Wireless LAN and Your Health
Regulatory Information
Canada Industry Canada (IC)
EU Declaration of Conformity
The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive Information
VCCI Class B Information Modem Warning Notice
Conformity Statement
Taiw an
Using this Equipment in Japan
Device Authorization
2.4FH1
Radio Approvals for Wireless Devices
Approved Countries/Regions for the Intel Wireless Wi-Fi Link 5100/5300 Series
Approved Countries/Regions for the Atheros Wireless Wi-Fi Link AR5B95 Series
Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries
Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries
Approved Countries/Regions for the Realtek RTL8192E
Approved Countries/Regions for the Realtek RTL8191SE
Page
Approved Countries/Regions for the Realtek RTL8187B
Bluetooth Wireless Technology Interoperability
Approved Countries/Regions for use (Bluetooth wireless technology)
Bluetooth Wireless Technology and Your Health
Regulatory statements
European Union (EU) and EFTA
Canada Industry Canada (IC)
Taiw an
Optical Disc Drive Safety Instructions
Location of the Required Label
Copyright
Export Administration Regulation
Notice
Trademarks
Computer Disposal Information
Contents
Introduction................................................................................ 36
Chapter 1: Getting Started......................................................... 41
Page
Chapter 2: Learning the Basics................................................. 95
Chapter 3: Mobile Computing.................................................111
Chapter 4: Exploring Your Computers Features...................129
Chapter 5: Utilities.................................................................... 142
Chapter 6: If Something Goes Wrong ...................................179
Appendix A: Hot Keys/TOSHIBA Cards..................................209
Page
Introduction
Page
38
This guide
Safety icons
Other icons used
40
Your computers features and specifications
Other documentation
Service options
Chapter 1
Getting Started
Selecting a place to work
Setting up a work environment
Selecting a place to work
Keeping yourself comfortable
Precautions
Selecting a place to work
Setting up your computer
Important information on your computers cooling fan
Setting up your computer
Connecting to a power source
Connecting to a power source
Connecting to a power source
Charging the main battery
Charging the main battery
Using the computer for the first time
Using the computer for the first time
Opening the display panel
Using the computer for the first time
Turning on the power
Setting up your software
Registering your computer with Toshiba
Registering your computer with Toshiba
Adding optional external devices
Adding memory (optional)
Installing a memory module
Page
Page
Page
Page
Page
Page
Removing a memory module
Page
Checking total memory
Recovering the Internal Storage Drive
Recovery option Des cription
Recovering to out-of-box state (recommended recovery method)
Page
Page
Recovering to a custom size partition
Page
Recovering without changing the internal storage drive partitions
Page
Page
Creating recovery DVDs/media
Page
Restoring from recovery DVDs/media
Page
Erasing the Internal Storage Drive
Erasing the Internal Storage Drive
Erasing the Internal Storage Drive
Checking the internal storage drive operating status
Checking the internal storage drive operating status
Installing drivers and applications
Using the Toshiba Dual Pointing Device
Using the Toshiba Dual Pointing Device
Using the TouchPad
Using the TouchPad
Scrolling with the TouchPad
Control buttons
Disabling or enabling the TouchPad
Using external display devices
Using external display devices
Connecting an external monitor or projector
Using external display devices
Directing the display output when you turn on the computer
Using an external keyboard
Adjusting the quality of the external display
Using an external keyboard
Using a mouse
Connecting a printer
Setting up a printer
Turning off the computer
Options for turning off the computer
Hibernation mode
Sleep mode
Using the Shut down command
Turning off the computer more quickly
Page
Restarting your computer
Using and configuring Hibernation mode
Configuring Hibernation mode options
Page
Starting again from Hibernation mode
Using and configuring Sleep mode
Configuring Sleep mode options
Page
Page
Customizing your computers settings
Starting again from Sleep mode
Closing the display panel
Customizing your computers settings
Caring for your computer
Cleaning the computer
Caring for your computer
Moving the computer
Using a computer lock
Chapter 2
Learning the Basics
Computing tips
Using the keyboard
Using the keyboard
Character keys
Using the keyboard
Ctrl, Fn, and Alt keys
Function keys
Special Windows keys
Starting a program
Starting a program from the Start menu
Starting a program
Starting a program from Windows Explorer
Saving your work
Starting a program using the Search programs and files field
Saving your work
Saving your work
Saving files
File names
Printing your work
Using a file extension
Printing your work
Backing up your work
Backing up your work
Restoring your work
Using the optical disc drive
optical disc drive components
Media control buttons
Inserting an optical disc
Playing an audio CD
Playing optical media
Recording optical media
Removing a disc with the computer on
Removing a disc with the computer off
Toshibas online resources
Caring for optical discs
Toshibas online resources
Chapter 3
Mobile Computing
Toshibas energy-saver design
Running the computer on battery power
Running the computer on battery power
Battery Notice
Running the computer on battery power
Power management
Charging batteries
Using additional batteries
Charging batteries
Charging the main battery
Charging batteries
Charging the RTC battery
Monitoring main battery power
Determining remaining battery power
What to do when the main battery runs low
Setting battery notifications
Conserving battery power
Power Plans
Using a hot key to set the Power Plan
Using the TOSHIBA eco power plan
Using the TOSHIBA eco power plan
Changing the main battery
Changing the main battery
Removing the battery from the computer
Changing the main battery
Inserting a charged battery
Taking care of your battery
Taking care of your battery
Safety precautions
Taking care of your battery
Maintaining your battery
Disposing of used batteries
Disposing of used batteries
Traveling tips
Traveling tips
Chapter 4
Exploring Your Computers Features
Exploring the desktop
Exploring the desktop
Finding your way around the desktop
Icons
Exploring the desktop
Start button
Taskbar
Notification area
Setting up for communications
Using Wireless LAN connectivity
Connecting your computer to a network
Accessing a network
Setting up the connection
Connecting a modem to a telephone line
Exploring audio features
Exploring audio features
Recording sounds
Using a microphone
Using the Web Camera
Using external speakers or headphones
Using the Web Camera
Using an ExpressCard
Using an ExpressCard
Inserting an ExpressCard
Using the Smart Card Reader
Removing an ExpressCard
Using the Smart Card Reader
Using the Memory card reader
Using the Memory card reader
Inserting memory media
Using the Memory card reader
Removing memory media
Using the eSATA/USB combo port
Using the eSATA/USB combo port
Using the expansion port
Chapter 5
Utilities
TOSHIBA Assist
Connect
Page
Page
Optimize
TOSHIBA Application Installer
TOSHIBA Application Installer
Setting passwords
Using an instant password
Using a supervisor password
Setting a supervisor password
Deleting a supervisor password
Using a user password
Setting a user password
Deleting a user password
TOSHIBA Face Recognition Utility
TOSHIBA Face Recognition Utility
TOSHIBA Security Assist
TOSHIBA Security Assist
TOSHIBA Security Assist
TOSHIBA PC Diagnostic Tool Utility
TOSHIBA PC Diagnostic Tool Utility
TOSHIBA HDD Protection Utility
TOSHIBA HDD Protection Utility
Mouse Utility
Mouse Utility
TOSHIB A Hardwa re Setu p
TOSHIBA Hardware Setup
TOSHIB A Hardwa re Setu p
USB Sleep and Charge Utility
Starting the USB Sleep and Charge Utility
USB Sleep and Charge
Page
Enabling USB Sleep and Charge
Power supply mode settings
Page
TOSHIBA Zooming Utility
TOSHIBA Zooming Utility
TOSHIBA Button Support
TOSHIBA Button Support
TOSHIBA Accessibility
TOSHIBA Accessibility
Trusted Platform Module (TPM)
Trusted Platform Module (TPM)
Fingerprint Authentication Utility
Fingerprint utility limitations
Using the Fingerprint Authentication Utility
Fingerprint Logon
Care and maintenance of your fingerprint reader
Page
Fingerprint reader limitations
TOSHIBA eco Utility
TOSHIBA eco Utility
TOSHIBA Service Station
TOSHIBA Service Station
TOSHIBA PC Health Monitor
ConfigFree
Getting Started
Starting ConfigFree
ConfigFree Utilities Connectivity Doctor
Profile Settings
Page
Chapter 6
If Something Goes Wrong
Problems that are easy to fix
Your program stops responding.
Problems when you turn on the computer
The computer will not start.
The computer starts but when you press a key nothing happens.
The computer is not accessing the internal storage drive or the optional external diskette drive.
The computer displays the
The computer displays the Non-System disk or disk error message.
The AC power light is blinking.
The battery light is blinking when the computer is on.
The Windows operating system is not working
Using Startup options to fix problems
Internet problems
My Internet connection is very slow.
My browser cannot find the URL address I typed in.
My browser cannot find a site I bookmarked.
The Windows operating system can help you
Fixing a problem with Device Manager
Checking device properties
Memory problems
Memory problems
Power and the batteries
The AC power light does not come on when you plug in the AC adaptor and power cord/cable.
Power and the batteries
The AC adaptor and power cord/cable work correctly, but the battery will not charge.
The battery appears not to power the computer for as long as it usually does.
Keyboard problems
Keyboard problems
The keyboard produces unexpected characters.
Display problems
The screen is blank.
Display problems
The screen does not look correct.
The display mode is set to Simultaneous and the external display device does not work.
Disk or storage drive problems
You are having trouble accessing a drive, or one or more files appear to be missing.
Error-checking
Disk or storage drive problems
Your hard disk seems very slow.
Your data files are damaged or corrupted.
Some programs run correctly but others do not.
A diskette will not go into the optional external diskette drive.
Optical disc drive problems
You cannot access a disc in the drive.
You press the disc eject button, but the drive tray does not slide out.
Some discs run correctly but others do not.
Sound system problems
No sound is coming from the computers speakers.
The computer emits a loud, high-pitched noise.
ExpressCard problems
ExpressCard checklist
Resolving ExpressCard problems
The slot appears to be dead. ExpressCards that used to work no longer work.
The computer stops working (hangs) when you insert an ExpressCard.
The system does not recognize your ExpressCard.
An ExpressCard error occurs.
Printer problems
The printer will not print.
Modem problems
The printer will not print what you see on the screen.
Modem problems
The modem will not receive or transmit properly.
The modem is on, set up properly but still does not transmit or receive data.
Wireless networking problems
Wireless networking problems
DVD operating problems
The Windows operating system wireless management utility does not work.
DVD operating problems
A blank screen appears while watching a DVD-ROM movie or title.
The screen saver runs while you are watching a movie or title.
Develop good computing habits
Save your work frequently.
On a regular basis, back up the information stored on your internal storage drive.
Read the users guides.
Data and system configuration backup in the Windows operating system
Saving system configuration with restore points
Backing up your data or your entire computer with the Windows operating system
General tips for installing hardware and software
Cannot use the USB Sleep and Charge function.
The USB Wakeup function does not work.
If you need further assistance
If you need further assistance
Before you contact Toshiba
Contacting Toshiba
Toshibas Technical Support Web site
Toshiba voice contact
Other Toshiba Internet Web sites
Toshibas worldwide offices
Toshibas worldwide offices
Appendix A
Hot Keys/TOSHIBA Cards
Hot Key Cards
Hot Key Cards
Using the Hot Key Cards
Application Cards
Application Cards
Application Cards
Using the Application Cards
Card Case
Hot key functions
Volume Mute
Lock (Instant security)
Power plan
Sleep mode
Hibernation mode
Output (Display switch)
Display brightness
Disabling or enabling wireless devices
Disabling or enabling the Toshiba Dual Pointing Device
Zoom (Display resolution)
Keyboard hot key functions
Appendix B
Power Cord/Cable Connectors
Glossary
Acronyms
Page
Ter ms
A
B
C
D
E
F
G
H
I
K
L
M
N
O
P
R
S
T U
W
Index