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Troubleshooting Procedures
Figure 2-1 Troubleshooting flowchart (2/2)
2-10
PORTÉGÉ R700 Series Maintenance Manual (960-833) [CONFIDENTIAL]
Contents
Main
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Preface
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Table of Contents
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Chapter 1 Contents
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1.1 Features
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1.3 3.5-inch Floppy Disk Drive (USB External)
1.4 HDD&SSD
1 Hardware Overview
Table 1-3 2.5-inch HDD specifications (TSDC)
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1 Hardware Overview
1.5 Optical Drive (ODD)
1 Hardware Overview
7mm PATA ODD Table 1-6 DVD Super Multi drive specifications
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1.6 Keyboard
1.7 TFT Color Display
1.8 Power Supply
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1.9 Batteries
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1.10 AC Adapter
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Chapter 2 Contents
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2.1 Troubleshooting
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2.2 Troubleshooting Flowchart
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2.3 Power Supply Troubleshooting
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Troubleshooting Procedures
2-16 PORTG R700 Series Maintenance Manual (960-833) [CONFIDENTIAL]
DC power supply (AC adapter)
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2.4 System Board Troubleshooting
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Troubleshooting Procedures
Table 2-4 Debug port error status (1/2) pending
Troubleshooting Procedures
Table 2-4 Debug port error status (2/2)
Troubleshooting Procedures
NOTE: Status outputted by the test means the last error detected in the debug port test.
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2.5 USB FDD Troubleshooting
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2.6 HDD/SSD Troubleshooting
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2.7 Keyboard Troubleshooting
2.8 Touch pad Troubleshooting
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2.9 Display Troubleshooting
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2.10 Optical Disk Drive Troubleshooting
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2.11 LAN Troubleshooting
2.12 Wireless LAN Troubleshooting
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2.13 Bluetooth Troubleshooting
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2.14 Sound Troubleshooting
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2.15 SD Card Slot Troubleshooting
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2.16 PCI ExpressCard Slot Troubleshooting
2.17 Fingerprint sensor Troubleshooting
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2.18 Web camera Troubleshooting
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2.19 3G Troubleshooting:
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2.20 HDMI Troubleshooting
Connecting the HDMI out port
Settings for display video on HDMI
Select HD Format
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Chapter 3 Contents
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3.1 The Diagnostic Test
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3.2 Executing the Diagnostic Test
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3.3 Setting of the hardware configuration
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3.4 Heatrun Test
Tests and Diagnostics
3-18 [CONFIDENTIAL]) PORTG R700 Series Maintenance Manual (960-833))
3.5 Subtest Names
Tests and Diagnostics
Table 3-1 Subtest names (2/2)
3.6 System Test
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3.7 Keyboard Test
3.8 Display Test
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3.9 Floppy Disk Test
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3.10 Printer Test
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3.11 Async Test
3.12 Hard Disk Test
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3.14 Real Timer Test
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3.15 NDP Test
3.16 Expansion Test
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3.17 CD-ROM/DVD-ROM Test
Tests and Diagnostics
3.18 Error Code and Error Status Names
Tests and Diagnostics
3-42 [CONFIDENTIAL]) PORTG R700 Series Maintenance Manual (960-833))
Table 3-2 Error codes and error status names (2/3)
Tests and Diagnostics
Table 3-2 Error codes and error status names (3/3)
3.19 Hard Disk Test Detail Status
Tests and Diagnostics
Table 3-4 HDC Error register contents
3.20 ONLY ONE TEST
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3.21 Head Cleaning
3.22 Log Utilities
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3.23 Running Test
3.24 Floppy Disk Drive Utilities
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3.25 System Configuration
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3.26 Wireless LAN Test Program (Atheros)
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3.27 Wireless LAN Test Program (Intel-made a/b/g/n Setting up of REF PC)
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3.28 Wireless LAN Test Program on DUT PC (Intel-made)
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3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program
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3.30 Sound Test program
3.31 SETUP
Main menu
Security menu
Power Management menu
Advanced menu
Exit menu
Main menu screen
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3.32 Maintenance (WinPE&FreeDos) Test Program Operation
3.33 . Starting TOSHIBA Test & Diagnostic
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3.34 . Windows PE T&D
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3.35 DOS T&D
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3.36 Maintenance (WinPE&FreeDos) Test Program Supplementary Information
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3.37 Maintenance (WinPE&FreeDos) Test Program Supplementary Information
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Chapter 4 Contents
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4.1 Overview
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4.1 Overview 4 Replacement Procedures
The main parts in this manual are indicated in the part list by the following names.
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4.2 Battery pack
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4.3 SIM card
4.4 ExpressCard
4.5 Bridge media (SD, mini SD, Micro SD Card/MultiMedia Card)
4.6 Memory module
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4.7 HDD/SSD
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4.8 Base assembly
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4.9 ExpressCard slot
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4.10 Battery lock
4.11 3G card
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4.12 Optical disk drive (DVD-Super Multi drive)/SD board
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4.13 Wireless LAN card
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4.14 DC fan
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4.15 E-SATA board
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4.16 Fin
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4.17 Bluetooth module
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4.18 System board
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4.19 Sound board
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4.20 Speaker
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4.21 DC-IN harness
4.22 Touch pad/Fingerprint sensor board
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4.23 Keyboard
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4.24 Cover assembly/LCD assembly
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4.25 LCD
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4.26 Camera module
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4.27 Wireless LAN antenna/Bluetooth antenna/3G antenna
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4.28 Hinge
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Appendix Contents
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Appendix A Handling the LCD Module
Precautions for handling the LCD module
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Table B-1 System board (FULSY*) connectors and ICs (front)
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B-4 [CONFIDENTIAL]
Table B-2 System board (FULSY*) connectors and ICs (back)
B.3 eSATA/HDMI/USB board (FULES*) View
Figure B-3 eSATA/HDMI/USB board (FULES*) layout (front/back)
Table B-3 eSATA/HDMI/USB board (FULES*) connector (front/back)
B.4 Touch Pad/LED Button board (FULTP*) View
Figure B-4 Touch Pad/LED Button board (FULTP*) layout (front/back)
Table B-4 Touch Pad/LED Button board (FULTP*) connector (front/back)
B.5 Finger sensor board (FULFS*) View
Figure B-5 USB board (FGQUS*/ FGWUS* layout (front/back)
Table B-5 USB board (FGQUS*/ FGWUS*) connector (front/back)
B.6 Sound/USB board (FULSN*) View:
B.7 3G/SIM board (FUL3G*) View:
Figure B-7 Sound/USB board (FULSN*) layout (front/back)
Table B-7 JACK/3G/Express board (FGQJK*/ FGWJK*) connector (front/back)
B.8 SD/PATA ODD board (FULSD*) View:
Figure B-8 SD/PATA ODD board (FULSD*layout (front/back)
Table B-8 SD/PATA ODD board (FULSD*connector (front/back)
B.9 SD/SATA ODD board (FULSA*) View:
Figure B-9 SD/SATA ODD board (FULSA*) layout (front/back)
Table B-9 SD/SATA ODD board (FULSA*) connector (front/back)
B.10 GMR sensor (LID) board (FULPS*) View:
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Appendix C Pin Assignments Appendices
PORTG R700 Series Maintenance Manual (960-833) [CONFIDENTIAL] C-1
Appendix C Pin Assignments
System board (FULSY*) C.1 CN1400 Memory A connector(200-pin)
Table C- 1 Memory A connector (200-pin) (1/3)
Appendices Appendix C Pin Assignments
C-2 [CONFIDENTIAL] PORTG R700 Series Maintenance Manual (960-833)
Table C-1 Memory A connector (200-pin) (2/3)
Appendix C Pin Assignments Appendices
PORTG R700 Series Maintenance Manual (960-833) [CONFIDENTIAL] C-3
Table C-1 Memory A connector (200-pin) (3/3)
Appendices Appendix C Pin Assignments
C.2 CN1410 Memory B connector (200-pin)
Table C- 2 Memory B connector (200-pin) (1/3)
Appendix C Pin Assignments Appendices
PORTG R700 Series Maintenance Manual (960-833) [CONFIDENTIAL] C-5
Table C-2 Memory B connector (200-pin) (2/3)
Appendices Appendix C Pin Assignments
C-6 [CONFIDENTIAL] PORTG R700 Series Maintenance Manual (960-833)
Table C-2 Memory B connector (200-pin) (3/3)
Appendix C Pin Assignments Appendices
C.3 CN1900 SATA HDD/SSD interface connector (25-pin)
Table C- 3 SATA HDD/SSD interface connector (25-pin)
Appendices Appendix C Pin Assignments
C-8 [CONFIDENTIAL] PORTG R700 Series Maintenance Manual (960-833)
C.4 CN2110 PC CARD interface connector (80-pin)
Table C- 4 PC CARD interface connector (80-pin) (1/2)
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Appendices Appendix C Pin Assignments
C.5 CN2300 DOCKING interface connector (100-pin)
Table C- 5 DOCKING interface connector (100-pin) (1/2)
Appendix C Pin Assignments Appendices
Table C-5 DOCKING interface connector (100-pin) (2/2)
Appendices Appendix C Pin Assignments
C-12 [CONFIDENTIAL] PORTG R700 Series Maintenance Manual (960-833)
C.6 CN2520 EXPRESS CARD interface connector (40-pin)
Table C- 6 EXPRESS CARD interface connector (40-pin)
Appendix C Pin Assignments Appendices
C.7 CN2600 PCI-E Mini CARD interface connector (52-pin)
Table C- 7 PCI-E Mini CARD interface connector (52-pin)
Appendices Appendix C Pin Assignments
C-14 [CONFIDENTIAL] PORTG R700 Series Maintenance Manual (960-833)
C.8 CN3230 Keyboard interface connector (30-pin)
Table C- 8 Keyboard interface connector (30-pin)
C.9 CN3380 FAN interface connector (4-pin)
C.11 CN4440 Bluetooth interface connector (6-pin)
Table C- 11 Bluetooth2 interface connector (6-pin)
C.12 CN5300 LCD interface connector (35-pin)
C.14 CN8800 DC-IN connector (4-pin)
Table C- 14 DC-IN connector (4-pin)
C.15 CN8810 Battery connector (10-pin)
Table C- 15 Battery connector (10-pin)
C.16 CN9300 RTCVCC interface connector (3-pin)
Table C- 16 RTCVCC interface connector (3-pin)
C.17 CN9540 FULES* board interface connector (50-pin)
C.19 CN9551 FULFS* board interface connector (6-pin)
Table C- 19 FULFS*board interface connector (6-pin)
Appendix C Pin Assignments Appendices
PORTG R700 Series Maintenance Manual (960-833) [CONFIDENTIAL] C-19
C.20 CN9570 FULSN* board interface connector (50-pin)
Table C- 20 FULSN* board interface connector (50-pin)
Appendices Appendix C Pin Assignments
C-20 [CONFIDENTIAL] PORTG R700 Series Maintenance Manual (960-833)
C.21 CN9580 FUL3G* board interface connector (25-pin)
Table C- 21 FUL3G* board interface connector (25-pin)
Appendix C Pin Assignments Appendices
PORTG R700 Series Maintenance Manual (960-833) [CONFIDENTIAL] C-21
C.22 CN9700 FULSD*/ FULSA*board interface connector (50- pin)
Table C- 22 FULSD*/ FULSA* board interface connector (50-pin)
Appendices Appendix C Pin Assignments
C-22 [CONFIDENTIAL] PORTG R700 Series Maintenance Manual (960-833)
eSATA/HDMI/USB board (FULES*) C.23 CN9640 System board interface connector (50-pin)
Table C- 23 System board interface connector (50-pin)
Appendix C Pin Assignments Appendices
PORTG R700 Series Maintenance Manual (960-833) [CONFIDENTIAL] C-23
C.24 CN1970 eSATA/USB interface connector (11-pin)
Table C- 24 eSATA/USB interface connector (11-pin)
C.25 CN5350 HDMI interface connector (19-pin)
C.26 CN4610 USB interface connector (4-pin)
Appendix C Pin Assignments Appendices
PORTG R700 Series Maintenance Manual (960-833) [CONFIDENTIAL] C-25
Touch Pad/LED Button board (FULTP*) C.27 CN3240 Touch Pad interface connector (12-pin)
Table C- 27 Touch Pad interface connector (12-pin)
C.28 CN9650 System board interface connector (14-pin)
Table C- 28 System board interface connector (14-pin)
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Appendix C Pin Assignments Appendices
PORTG R700 Series Maintenance Manual (960-833) [CONFIDENTIAL] C-27
Sound/USB board (FULSN*) C.30 CN9670 System board interface connector (50-pin)
Table C- 30 System board interface connector 50(-pin)
C.31 CN4630 USB interface connector (4-pin)
C.32 CN6000 Speaker interface connector (4-pin)
C.33 CN6050 Int-Mic interface connector (2-pin)
C.34 J6051 Microphone connector (6-pin)
C.35 J6310 Headphone connector (6-pin)
C.36 CN9540 WebCam interface connector (6-pin)
C.37 CN9620 FULPN* interface connector (3-pin)
Appendices Appendix C Pin Assignments
C-30 [CONFIDENTIAL] PORTG R700 Series Maintenance Manual (960-833)
3G/SIM board (FUL3G*) C.38 CN9720 System board interface connector (25-pin)
Table C- 38 System board interface connector (25-pin)
Appendix C Pin Assignments Appendices
PORTG R700 Series Maintenance Manual (960-833) [CONFIDENTIAL] C-31
C.39 CN2610 PCI-E Mini(3G) CARD interface connector (52-pin)
Table C- 39 PCI-E Mini(3G) CARD interface connector (52-pin)
C.40 IS2621 SIM board interface connector (9-pin)
Appendix C Pin Assignments Appendices
PORTG R700 Series Maintenance Manual (960-833) [CONFIDENTIAL] C-33
SD/PATA ODD board (FULSD*) C.41 CN9710 System board interface connector (50-pin)
Table C- 41 System board interface connector (50-pin)
Appendices Appendix C Pin Assignments
C.42 CN1820 PATA ODD interface connector (50-pin)
Table C-42 PATA ODD interface connector (50-pin)
C.43 IS2130 SD Card interface connector (12-pin)
C.44 CN6070 Digital Mic interface connector (12-pin)
Appendices Appendix C Pin Assignments
C-36 [CONFIDENTIAL] PORTG R700 Series Maintenance Manual (960-833)
SD/SATA ODD board (FULSA*) C.45 CN9710 System board interface connector (50-pin)
Table C- 45 System board interface connector (50-pin)
Appendix C Pin Assignments Appendices
PORTG R700 Series Maintenance Manual (960-833) [CONFIDENTIAL] C-37
C.46 CN1900 SATA ODD interface connector (25-pin)
Table C- 46 SATA ODD interface connector (25-pin)
C.47 IS2130 SD Card interface connector (12-pin)
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Appendix D Keyboard Scan/Character Codes Appendices
Appendix D Keyboard Scan/Character Codes
D.1 Scan Codes
Table D-1 Scan codes (set 1 and set 2) (1/4)
Appendices Appendix D Keyboard Scan/Character Codes
Table D-1 Scan codes (set 1 and set 2) (2/4)
Appendix D Keyboard Scan/Character Codes Appendices
Table D-1 Scan codes (set 1 and set 2) (3/4)
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Appendices Appendix D Keyboard Scan/Character Codes
Table D-3 Scan codes in Numlock mode
Table D-4 Scan codes with Fn key
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Appendix E Key Layout
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Appendix F Wiring diagrams
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Appendix G BIOS Rewrite Procedures
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Appendix H EC/KBC Rewrite Procedures
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Appendix I Reliability