Chapter 6

Troubleshooting

TOSHIBA has designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause.

All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.

Problem solving process

Resolving problems will be much easier if you observe the following guidelines:

Stop immediately when you recognize a problem exists as taking further action may result in data loss or damage, or you may destroy valuable problem related information that can help solve the problem.

Observe what is happening - write down what the system is doing and what actions you performed immediately before the problem occurred. Make a screenshot of the current display.

Please also be aware that the questions and procedures described in this chapter are meant only as a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.

Preliminary checklist

You should always consider the simplest solution first - the items detailed in this checklist are easy to fix and yet can cause what appears to be a serious problem:

Make sure you turn on all peripheral devices before you turn on the computer - this includes your printer and any other external device you are using.

Before you attach an external device you should first turn the computer off, then when you turn the computer back on again it will recognize the new device.

Make sure all optional accessories are configured properly in the computer's setup program and that all required driver software has been loaded (please refer to the documentation included with the optional accessories for further information on its installation and configuration).

User's Manual

6-1

Page 83 Page 85
Page 84
Image 84
Toshiba satellite NB10-A/NB10t-A, Satellite Pro NB10-A/NB10t-A user manual Problem solving process, Preliminary checklist
Page 83 Page 85

Satellite Pro NB10-A/NB10t-A, satellite NB10-A/NB10t-A specifications

The Toshiba Satellite NB10-A and NB10t-A are compact laptops designed to cater to the needs of mobile users, blending portability with essential computing capabilities. These models are particularly popular among students and professionals who require an efficient device that can easily be carried around.

One of the main features of the Satellite NB10-A/NB10t-A is its lightweight and slim design. Weighing just a little over 1.5 kg, the laptops are highly portable, making them ideal for those who are frequently on the move. The 11.6-inch display strikes a balance between a comfortable viewing experience and enhanced portability. The LED-backlit screen offers decent resolution, ensuring that users can enjoy clear and sharp visuals for both work and entertainment purposes.

Under the hood, the Satellite NB10-A/NB10t-A features an Intel Dual-Core processor, which delivers reliable performance for everyday tasks such as word processing, browsing the internet, and streaming videos. Depending on the configuration, the device can come with 2GB or 4GB of RAM, allowing for smooth multitasking. Users can also benefit from the laptop’s solid-state drive options, which not only enhance boot-up times but also improve overall responsiveness.

One of the standout features of the NB10t-A variant is its touchscreen capability, allowing for intuitive navigation and interaction with Windows 8. This touch functionality adds convenience, especially for users who prefer a more hands-on approach to computing. The multi-touch screen supports gestures, making it easy to zoom, scroll, and navigate through applications.

Connectivity options in the Satellite series are robust, with USB 3.0 ports, HDMI output for easy connection to external displays, and a built-in card reader. Users can stay connected with the integrated Wi-Fi, ensuring that they can access the internet anywhere.

Overall, the Toshiba Satellite NB10-A/NB10t-A and Satellite Pro variants provide a blend of essential features and portability. With solid performance, touch-screen capabilities, and modern connectivity options, they cater effectively to users seeking a reliable and efficient mobile computing solution. As a versatile choice for both personal and professional use, these laptops hold their ground in the competitive ultra-portable market.
Top Page Image Contents