Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors.

Inspect all connecting cables for loose wires and all connectors for loose pins.

Check that your disc media is correctly loaded

Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.

Analyzing the problem

Sometimes the computer will give you clues that can help you identify why it is malfunctioning. In view of this you should keep the following questions in mind:

Which part of the computer is not operating properly - keyboard, Hard Disk Drive, display panel, Touch Pad, Touch Pad control buttons - as each device will produce different symptoms.

Check the options within the operating system to ensure that its configuration is set properly.

What appears on the display? Does it display any messages or random characters? Make a screenshot of the current display and, if possible, look up the messages in the documentation included with the computer, software or operating system.

Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals.

Do any indicators light, if so, which ones, what color are they and do they stay on or blink? Write down what you see.

Do you hear any beeps, if so how many, are they long or short and are they high pitched or low pitched? In addition, is the computer making any unusual noises? Write down what you hear.

Record your observations so you can describe them in detail to TOSHIBA Support.

Software

The problems may be caused by your software

 

or disk. If you cannot load a software package,

 

the media may be damaged or the program

 

might be corrupted - in these instances try

 

loading another copy of the software if possible.

 

If an error message appears while you are using

 

a software package you should refer to the

 

documentation supplied with it as this will usually

 

include a problem solving section or a summary

 

of error messages.

 

Next, you should check any error messages

 

against the operating system documentation.

 

 

User's Manual

6-2

Page 84 Page 86
Page 85
Image 85
Toshiba Satellite Pro NB10-A/NB10t-A, satellite NB10-A/NB10t-A user manual Analyzing the problem, Software
Page 84 Page 86

Satellite Pro NB10-A/NB10t-A, satellite NB10-A/NB10t-A specifications

The Toshiba Satellite NB10-A and NB10t-A are compact laptops designed to cater to the needs of mobile users, blending portability with essential computing capabilities. These models are particularly popular among students and professionals who require an efficient device that can easily be carried around.

One of the main features of the Satellite NB10-A/NB10t-A is its lightweight and slim design. Weighing just a little over 1.5 kg, the laptops are highly portable, making them ideal for those who are frequently on the move. The 11.6-inch display strikes a balance between a comfortable viewing experience and enhanced portability. The LED-backlit screen offers decent resolution, ensuring that users can enjoy clear and sharp visuals for both work and entertainment purposes.

Under the hood, the Satellite NB10-A/NB10t-A features an Intel Dual-Core processor, which delivers reliable performance for everyday tasks such as word processing, browsing the internet, and streaming videos. Depending on the configuration, the device can come with 2GB or 4GB of RAM, allowing for smooth multitasking. Users can also benefit from the laptop’s solid-state drive options, which not only enhance boot-up times but also improve overall responsiveness.

One of the standout features of the NB10t-A variant is its touchscreen capability, allowing for intuitive navigation and interaction with Windows 8. This touch functionality adds convenience, especially for users who prefer a more hands-on approach to computing. The multi-touch screen supports gestures, making it easy to zoom, scroll, and navigate through applications.

Connectivity options in the Satellite series are robust, with USB 3.0 ports, HDMI output for easy connection to external displays, and a built-in card reader. Users can stay connected with the integrated Wi-Fi, ensuring that they can access the internet anywhere.

Overall, the Toshiba Satellite NB10-A/NB10t-A and Satellite Pro variants provide a blend of essential features and portability. With solid performance, touch-screen capabilities, and modern connectivity options, they cater effectively to users seeking a reliable and efficient mobile computing solution. As a versatile choice for both personal and professional use, these laptops hold their ground in the competitive ultra-portable market.
Top Page Image Contents