Before calling service personal

Check the following points before asking for support service. Refer also to “Trouble indications”. 82

CONTENTS

88

Symptom

Cause

Correction

Page

The power does not come on.

• The power cord is disconnected.

Firmly plug in the power cord.

19

 

• The lamp cover is not attached correctly.

Attach the cover correctly.

87

The power turns off while

• The ambient temperature of the projection room is too high.

Lower the ambient temperature of the projection room,

82

using the projector.

 

and turn the power on.

 

No image appears.

• The lens cover is on.

Take off the lens cover.

19

 

• The wrong input is selected.

Select the input source correctly.

29

 

• The muting mode is on.

Press MUTE to restore the picture.

34

 

• The “Brightness” adjustment is at its darkest.

Make the “Brightness” adjustment.

48

 

• The source is not correctly connected to the projector.

Connect the source correctly to the projector.

22

No sound is heard.

• The wrong input is selected.

Select the input source correctly.

29

 

• The muting mode is on.

Press MUTE to restore the sound.

34

 

• The sound volume is at the minimum.

Adjust the sound volume.

12

 

• The source is not correctly connected to the projector.

Connect the source correctly to the projector.

22

Desired input source cannot

• Input is not set so that it can be selected with the INPUT button.

Set from the menu screen so that the source can be

48

be selected by the INPUT

By default, only the RGB1 and video input modes can be selected.

selected with the INPUT button.

 

button.

 

 

 

RGB1 input or Y/PB/PR input

• The COMPUTER IN 1 connector’s input setting is wrong.

At the menu screen, set for the proper input signal type.

48

colors are not right.

 

 

 

 

 

 

 

RGB2 input image does not

• The COMPUTER IN 2 connector’s input setting is wrong.

At the menu screen, set for the proper input signal type.

48

appear.

• The signal cable type is wrong.

Use a proper signal cable.

23

 

 

 

 

Digital RGB input image does

• The COMPUTER IN 2 connector’s input setting is wrong.

At the menu screen, set for the proper input signal type.

48

not appear.

• The signal cable type is wrong.

Use a proper signal cable.

23

The image is blurred.

• The lens is dirty.

Clean the lens with a blower or lens cleaner, etc.

85

Focusing is uneven.

• The picture is out of focus.

Focus the picture.

30

 

 

 

 

 

• The projection distance is not appropriate.

Adjust the distance properly.

18

 

• The projecting light is not hitting the screen squarely.

Adjust the projecting direction so that the light hits the

18

 

 

screen squarely.

 

 

• The “Brightness”, “Contrast”, “Sharpness” or “Phase” adjustments

Make the “Picture” adjustments.

54

 

are not correct.

 

 

The picture is dim.

• The “Brightness” or “Contrast” adjustments are not correct.

Make the “Picture” adjustments.

54

 

 

 

 

 

• The lamp life is ending.

Replace the lamp.

86

Others

Continued

Page 88
Image 88
Toshiba TLP-X10U, TLP-X21U, TLP-X20U, TLP-X11U owner manual Before calling service personal, Symptom Cause Correction

TLP-X10U, TLP-X20U, TLP-X11U, TLP-X11, TLP-X20 specifications

Toshiba has made a significant mark in the world of projection technology, with models such as the TLP-X21U, TLP-X20, TLP-X11, TLP-X11U, and TLP-X20U. Each of these projectors showcases impressive features tailored for both professional and educational environments.

The TLP-X21U is renowned for its high brightness of 3000 ANSI lumens, making it perfect for large rooms or well-lit environments. It offers a native XGA resolution of 1024 x 768, ensuring clarity and detail in presentations. This model also supports a wide range of inputs, including HDMI and VGA, enhancing versatility for various devices. Additionally, its lamp life can reach up to 2000 hours in eco mode, allowing for longer use between replacements.

The TLP-X20 takes features further with enhanced brightness and connectivity. With 3200 ANSI lumens, it is ideally suited for settings where light management is challenging. It boasts a similar native XGA resolution but adds the ability to project in a variety of formats, including widescreen. Advanced color technology ensures vibrant and accurate color reproduction, crucial for dynamic presentations.

Moving onto the TLP-X11 and TLP-X11U, these models are designed for portability and ease of use. Both projectors weigh less, making them ideal for users who require mobility without sacrificing quality. The TLP-X11U offers a wide range of inputs, similar to its higher-end counterparts, but with slightly lower brightness of 2500 ANSI lumens. Nonetheless, it retains a strong focus on clear and engaging visuals with XGA resolution.

The TLP-X20U stands out with its unique combination of high brightness level and energy efficiency. With 3000 ANSI lumens and an extended lamp life, it serves as a robust option for those who need reliable performance over prolonged periods. Its ease of installation and user-friendly interface makes it accessible for individuals with varying levels of technical expertise.

In summary, the Toshiba TLP series delivers an array of powerful projection solutions. Whether for classroom settings or corporate presentations, models like the TLP-X21U, TLP-X20, TLP-X11, TLP-X11U, and TLP-X20U embody versatility, clarity, and reliability. Toshiba’s commitment to fostering an interactive experience makes these projectors suitable for various applications, ensuring that users can communicate their ideas effectively with engaging imagery and exceptional performance.